[Resolved]  Voltas — ac installation delay

Address:Nazira Para, Krishnanagar, Nadia, Nadia, West Bengal, 741101

I am arunabha chakraborty, mobile bo [protected]. Purchased a voltas 1.5 ton ac for my home. Request no. Is [protected]. Service center confirmed that it will get installed on 20th may at 12 noon. Today i. E. 20th may i called the service centre at 11, they said the task is allotted to bijoy mondal. Accordingly taken a leave but no action. Technician bijoy mondal not picking up phone. If you can't provide installation, then why selling ac???
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Jul 6, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 22, 2019
Voltas Customer Care's response
Dear Arunabha,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
May 30, 2019
Voltas Customer Care's response
Dear Arunabha,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

New install but not cooling

Voltas Customer Care's response, May 22, 2019
Verified Support
Dear Customer(Utsav Ready-made),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 30, 2019
Verified Support
Dear Customer(Utsav Ready-made),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
I bought a new ac and it is not cooling well please send your technician at my home to fix it. I had instal it. It is urgent to be resolved because its too hot . And the air it supplies is not cool it gives normal air . Please make it solve early
Voltas Customer Care's response, May 22, 2019
Verified Support
Dear Simriti,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 30, 2019
Verified Support
Dear Simriti,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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