[Resolved] Voltas — ac installation in very bad manner

Honey Adlakha

from Ahmedabad, Gujarat

Address:

Anand Ice Cream Factory, Near Sanskrit MahaVdyalaya, Near Gurudwara, Kota Road Baran, 325205

Hello there,

I have purchased Voltas AC 1.5 ton, but the technician when came for installation told me that It will cost around 5000 Rs for the installation work. He used copper pipe and finally once the installation was completed, he found and told that the installation cost is 11500 Rs.
It is very disappointment and dissatisfaction for me. Si have talked to customer care and also talked the ASM for the issue, but they are not responding. Why such poor response from Voltas ? I am waiting for the proper resolution asap, otherwise I will take legal action for the same.
How could the estimated cost of Rs 5000 becomes 11500Rs ?

Was this information helpful?

No (0)

Yes (0)

Jun 4, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2019

Voltas Customer Care's response Dear Customer(Honey Adlakha),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Apr 29, 2019

Voltas Customer Care's response Dear Customer(Honey Adlakha),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team