[Resolved] Voltas — ac installation not done

VakaRao

from Mumbai, Maharashtra

Address:

1-5-417/1,Surya Nagar, Old Alwal, 500010

Voltas split a/c was bought on friday (31/5/19). This was the message i received from the voltas on the (1/6/19) dear customer, request no [protected] appointment scheduled for[protected]. Yesterday (1/6/19) i called voltas customer service center and checked my address to avoid any issues from my end. Today the service center doesn't want to install my a/c.

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Jul 27, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2019

Voltas Customer Care's response Dear Customer(VakaRao),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jun 25, 2019

Voltas Customer Care's response Dear Customer(VakaRao),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Comments

vikramtalwandi

from Ludhiana, Punjab

same yahi mere sath hua hai 3 din se phone kar kar ke pareshaan ho gaya hoon customer care vale har baar kah dete hai ki apki request urgent base par bhej di gayi hai but local service centre vale kal kal kari jaa rahe hain aur ab toh phone bhi nahi uhta rahe . sach main main toh fass gaya voltas ka ac leke .

vikram from ludhiana

Voltas Customer Care's response, Jun 7, 2019

Verified Support

Dear Vikram,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Jun 25, 2019

Verified Support

Dear Vikram,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team