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Electronics & Appliances
Voltas

[Resolved]  Voltas — ac installation service

Address:Ahmedabad, Gujarat

I purchased ac on 17 may 2018, voltas provide engineer for installation within 72 hrs from delivery. I have called to cc and they provide me a local number, but they didn't pickup my call. Today is 21 may 2018. This is very bad experience with voltas.. Local number of service center is [protected]..
I need solution of this issue. Please reply me what should i do
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Jun 29, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 21, 2018
Voltas Customer Care's response Dear Customer(Touch2jayant),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
May 29, 2018
Voltas Customer Care's response Dear Customer(Touch2jayant),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Complaint comments 
1 Comment

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Comments

My request no [protected]. I requested on 12may 12.30pm. I was told it will be rectified in 24-48 hrs. But nobody came till 24 may end. Ac cooling is stopped within one month of installation and nobody is serious.
Reply
Voltas Customer Care's response, May 21, 2018
Verified Support
Dear Customer(Shashi_Prakash),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 28, 2018
Verified Support
Dear Customer(Shashi_Prakash),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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