[Resolved]  Voltas — Ac issue mfg defect

Dear Team,
I have purchased voltas 1.5ton ac 2year back and in the initial month I faced problem of gas leakage and till date I m facing problem regarding non cooling if ac and gas leakage in each season.
In the initial my parents complained regarding it but your guys said it will get resolved bt it didn't.
Hope you people are aware about word of mouth negative marketing which effects brand image.
I thought TATA name is enough to trust but now as being dissatisfied customer I lost my believe on your brand.
Do correcting te mfg defect and exchange the AC.
Ashok Pandey
Mob-[protected]
Gwalior MP
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May 21, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2017
Voltas Customer Care's response
Dear Mangal Pandey,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Apr 20, 2017
Voltas Customer Care's response
Dear Mangal Pandey,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
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