[Resolved] Voltas — ac machine 2nd free servicing registration no. [protected]

Ashimab

Address:

New town Para,, Jalpaiguri, West Bengal, 735101

As per my request, 2nd free servicing of ac installed at my bed room was done on 13.01.2020. The service engineer attended for servicing on date and in time and cleaned the ac filter. The water drain pipe was detached from the ac machine which i drew attention to the service engineer. But he said that fitting of drain pipe was not possible for him as he needed one helper. Since he came alone, he assured that the job to be done later. Unfortunately, after a reasonable time, the job has not been done yet. Moreover, i am in doubt whether as per schedule of works relating
To 2nd services were done. Please advise your service engineer to complete the jobs as per specifications.
I hope, you will look into the matter at the earliest.
Ashim bhattacharjee
Contact no.[protected]

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Mar 21, 2020

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2020

Voltas Customer Care's response Dear Ashim,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Feb 19, 2020

Voltas Customer Care's response Dear Ashim,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team