Voltas — ac noise and vibration

Address:Faridabad, Haryana

We have purchased window ac 1.5 ton as on febuary 2015 but till now we have facing every day a new problem and we r trying to reach ur customer representatives, service centers and all service persons are saying that there is having noising and vibration problem in voltas windows ac they are help less regarding these problems kindly suggest now where i need to knock the door or shall we file case in consumer court and we will waiting for the response till two days more from now after that we will talk through consumer court Regards Yogita Ph no. [protected] [protected]
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Dear yogita arora,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

Regards,
Online Team
Voltas
Dear yogita arora,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@gmail.com.
Have a nice day.

Regards,
Online Team
Voltas
My Window AC has noise problem. Every time I raised the service request, the engineer closed the request that the issue will be addressed soon, but the issue remains.
Now my warranty has expired. Now I need to pay for any new service request as they says.

I am really disappointed with the service.
Voltas Customer Care's response, May 16, 2017
Verified Support
Dear Customer (prabhat.iirm),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 24, 2017
Verified Support
Dear Customer (prabhat.iirm),

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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