[Resolved]  Voltas — A/c not working, company manager cheat it and send back different type a/c

Address:250001
Website:[email protected]

Dear team
We have very bad experiences with voltage a/c
We bought new voltage a/c from meerut, we liveed in meerut city
After three month a/c not working we call the shop keeper and he call to service center
They came after 2 month to check a/c, they told that a/c must be send service center gazihibad u. P
They took the a/c and after 1000 of calls they brought a/c, which was not same a/c which we bought and send for repair
We asked why you brought this a/c, this not our, which we send for repair
They told us that they are not manager and please talk to manger
We called to manger, same time
Manager replied that we give you some thing other wise we not give any thing to you we told him that the a/c is under warranty why you talking like that
He replied that he have is if you want use it other wise forget about a/c
Well i have attached full sorry copy with shopkeeper
Manager other people who was involved in this case
Well i will not keep quite this i have full paper and i will take this case in next level
Looking forward to hear from you as soon as possible
Thank you very much
+8 photos
Was this information helpful?
No (0)
Yes (0)
Jul 25, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2017
Voltas Customer Care's response
Dear Customer (sand777711),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Jun 22, 2017
Voltas Customer Care's response
Dear Customer (sand777711),

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4384
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information