Voltas — ac not working properly fom starting

Address:

New Delhi, Delhi

Sir / mam We have purchased a window ac last year from dwarka ...after purchase of three days it startinstarting creating problem...there was no cooling in th room .. So we filed a compaint in voltas comapny to check what is the problem after on day the technician came n n told us dat there is no problem in your ac so we forced him to show us the rook temperture whether it is same as displaying on ac but he refused n argued with use. So later agian the problem continues...it is not working properly there was no cooling .. We have suffered alot afte payng 27000 rupees for the ac ... Then again we called in company to chek again the ac after three or furth month they came again the same techinician who came last time ...we told him dat the buttons on the ac n cooling is not working so he take the buttons box out of the ac n went away after some time when he came back with a new button box but it was of white colour n the ac is creme colour it was looking weird so we told hik to bring the same colour he said no we are not having same colour ... Now its warranty period is over n our ac still not working; not cooling the room even we can not feel cooling standing in front of it ..plz take strict actioj against dis otherwise i have to take action against your company i m very serious aout dis ..plz do revet