[Resolved] Voltas — ac outdoor unit is defective

Subhosree

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700047

A new fresh product 5star ac voltas is bought from a renowned shop named raipur electronics. But now without using for one day the machine is not cooling the room properly. But now the voltas service person came to visit today. They agreed the machine is defective. But they denied to replace the entire piece. It is to bring this matter to light that voltas is very casual in dealing with this matters. It is really unfortunate

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Mar 30, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2018

Voltas Customer Care's response Dear Customer(Subhosree),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Feb 23, 2018

Voltas Customer Care's response Dear Customer(Subhosree),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team