[Resolved] Voltas — ac pcb faulty - in warranty - but no replacement | |||
My voltas 1.5t split ac is in warranty. On 13th apr night suddenly it stopped. I raised a complainant with voltas customer care. My complaint number (Break down request number) is [protected]. After investigation by the technical person he confirmed that the pcb is faulty. He took the pcb to the workshop for repairing. My concern - as my ac is much within the warranty why are they not providing me a replacement. I need a replacement of the pcb Was this information helpful? | |||
May 21, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Apr 16, 2018 Voltas Customer Care's response Dear Customer(job4ronny), Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team Verified Support Jul 05, 2018 Voltas Customer Care's response Dear Customer(job4ronny), We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com. Have a nice day. Regards, Voltas Online Team Verified Support Aug 07, 2021 Voltas Customer Care's response Dear Brijesh, Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone. Regards, Voltas Online Team | |||
2 Comments | |||
Comments
My 1 ton voltas ac pcb board outdoor unit is not working there is 5 year warrenty why it is not covered for my ac parts
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We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
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Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
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Voltas Online Team