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Voltas Complaints & Reviews

3.6
Updated: Dec 5, 2025
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Voltas reviews & complaints page 130

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S
satya prasad gunupuru
from Dimapur, Assam
Apr 13, 2018
Resolved
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Resolved

Address: Angul, Odisha, 759111

Dear sir
I was purchased 1.5 ton split ac in year 2013. Recently i. E on march 15 the 2018 we switched on the ac some noise along with flames heard from indoor unit and it was completely burnt the indoor unit. The fumes spread all over the house and we called fire engine and then it was controlled. Luckily it was happened during day time. If it was in the night then damage will be more.
May 23, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2018
Voltas Customer Care's response
Dear Satya Prasad,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Apr 21, 2018
Voltas Customer Care's response
Dear Satya Prasad,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
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    N
    nitin gupta1405
    from Delhi, Delhi
    Apr 12, 2018
    Resolved
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    Resolved

    I have purchased voltas 1 ton window ac on 21/03/2018 from hariom retail pvt. Ltd. Ashok vihar, delhi, wide invoice no. Avg1594/1718.
    At the time of installation it was found that internal thermacol block was broken. At the time of changing the broken thermocol by voltas mechanic on 24/03/2018, fins were damaged badly while replacing the thermacol by the volatas mechanic, so i requested to replace the damaged ac by new one but till now no action taken.
    After waiting for about 15 days i again complained wide no. [protected], dt 10/04/18. The voltas executive came on 12/04/18 and i shown the photographs of the damaged fins to the executive but no action has been taken.

    I request voltas company to refund my entire amount as i am totally unsatisfied and not interested to keep the damaged ac.

    Regards
    Nitin gupta
    Jun 1, 2018
    Complaint marked as Resolved 
    Voltas customer support has been notified about the posted complaint.
    Verified Support
    Apr 13, 2018
    Voltas Customer Care's response
    Dear Nitin Gupta,

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

    Regards,
    Voltas Online Team
    Verified Support
    Apr 28, 2018
    Voltas Customer Care's response
    Dear Nitin Gupta,

    We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
    Have a nice day.

    Regards,
    Voltas Online Team
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      V
      Vk Nayak
      from Delhi, Delhi
      Apr 11, 2018
      Resolved
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      Resolved

      I'm from delhi. Rohini sector 3. I purchased voltas window ac in may 2016 through lakshmi aircon paschim vihar.
      But now i registered for servicey ac. But nobody is coming for that.. And when calling they are not reply properly.

      So customer service is very poor of voltas. What is the use of purchasing voltas ac when they are not giving proper service.
      May 25, 2018
      Complaint marked as Resolved 
      Voltas customer support has been notified about the posted complaint.
      Verified Support
      Apr 11, 2018
      Voltas Customer Care's response
      Dear V K Nayak,

      We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

      Regards,
      Voltas Online Team
      Verified Support
      Apr 19, 2018
      Voltas Customer Care's response
      Dear V K Nayak,

      We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
      Have a nice day.

      Regards,
      Voltas Online Team
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        T
        tgmahesh
        from Taliparamba, Kerala
        Apr 10, 2018
        Resolved
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        Resolved

        I have purchased a Voltas inverter AC on 07.04.2018, even after 72 hours the item is not installed. I have tried to contact many times the service technician, but the phone is unanswered. Service Request No: [protected].
        Product Registration No is [protected]. Very Poor service by the Service support team. It is very unfortunate that, voltas is the product of TATA
        May 12, 2018
        Complaint marked as Resolved 
        Voltas customer support has been notified about the posted complaint.
        Apr 10, 2018
        Updated by tgmahesh
        purchase from Angel Agencies, Alleppey, kerala state
        Verified Support
        Apr 11, 2018
        Voltas Customer Care's response
        Dear Customer(tgmahesh),

        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

        Regards,
        Voltas Online Team
        Verified Support
        Jul 05, 2018
        Voltas Customer Care's response
        Dear Customer(tgmahesh),

        We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
        Have a nice day.

        Regards,
        Voltas Online Team
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          S
          sushmitha11
          from Chennai, Tamil Nadu
          Apr 9, 2018
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu, 600061

          Our ac has not been working for the past 2 weeks...we have called and registered our complaint multiple times but there is absolutely no response from the store..honestly, now we are considering changing our ac...worst customer care ever...totally disappointed..
          please try to get back at us..it becomes really difficult especially now, that is, summer...writing this in a hope that it will get resolved
          May 21, 2018
          Complaint marked as Resolved 
          Voltas customer support has been notified about the posted complaint.
          Verified Support
          Apr 10, 2018
          Voltas Customer Care's response
          Dear Customer(sushmitha11),

          We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

          Regards,
          Voltas Online Team
          Verified Support
          Apr 18, 2018
          Voltas Customer Care's response
          Dear Customer(sushmitha11),

          We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
          Have a nice day.

          Regards,
          Voltas Online Team
          I Am bringing the new AC not coming the tacanition
          Voltas Customer Care's response, Apr 13, 2018
          Verified Support
          Dear Customer(Chinnya),

          Kindly share your contact number with us.

          Regards,
          Voltas Online Team
          Voltas Customer Care's response, Apr 21, 2018
          Verified Support
          Dear Customer(Chinnya),

          We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].
          Have a nice day.

          Regards,
          Voltas Online Team
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            A
            Anand Amembal
            from Mumbai, Maharashtra
            Apr 9, 2018
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400016

            I had purchased an airconditioner (1.5 ton) from vijay sales prabhadevi on 24th march 2018.
            1. There is a lot of water draining from the small holes in the back cover instead of the normal drainage outlet.
            2. The front panel locks normally on the left but not on the right side.

            I have registered a complaint on the number mentioned at the reverse of the remote and a technician was dispatched today in the morning. He says that the outlet collector attached to the outside box is small thats why there is water dripping from the sides. He tried to fix it by putting a paper packing but it doesnt seem to work.
            Water is still dripping all over the floor.

            When i asked him about the front panel on the grill, he says it is ok, but it does not get locked.
            Please look into the matter urgently.
            +1 photos
            May 24, 2018
            Complaint marked as Resolved 
            Voltas customer support has been notified about the posted complaint.
            Verified Support
            Apr 09, 2018
            Voltas Customer Care's response
            Dear Anand,

            We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

            Regards,
            Voltas Online Team
            Verified Support
            Apr 17, 2018
            Voltas Customer Care's response
            Dear Anand,

            We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
            Have a nice day.

            Regards,
            Voltas Online Team
            This purchase before near about 8 months
            Please check and do free service in parbatsar nagour rajasthan 341512

            Mobile no. [protected]
            Voltas Customer Care's response, Apr 11, 2018
            Verified Support
            Dear Balveer,

            Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [email protected].

            Regards,
            Voltas Online Team
            Voltas Customer Care's response, Apr 14, 2018
            Verified Support
            Dear Balveer,

            We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].
            Have a nice day.

            Regards,
            Voltas Online Team
            I was purchased voltas ac last year July-2017. After 10 days ac gas leakage found so we had raise complaint in customer care. After that voltas technician came to my home rectified but again problem AC was not cooling properly .
            Voltas Customer Care's response, Apr 11, 2018
            Verified Support
            Dear Customer(Om Enterpriese),

            We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

            Regards,
            Voltas Online Team
            Voltas Customer Care's response, Apr 19, 2018
            Verified Support
            Dear Customer(Om Enterpriese),

            We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].
            Have a nice day.

            Regards,
            Voltas Online Team
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              S
              Sidpal
              from Delhi, Delhi
              Apr 8, 2018
              Resolved
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              Resolved

              one ton window ac

              Address: New Delhi, Delhi, 110091

              I have purchased one ton window ac from new pankaj electronics, shop no. B-6, main road, mayur vihar phase 1, near jeevan anmol hospital, new year's delhi-110091. At the time fitting, the display panel of the ac didn't work. I had raised the said issue with the store, but the concerned person gave no heed to my concern and was too rude... I had so much trust on the voltas brand, but this act has shattered my believe and faith in the brand....
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              V
              venkatram_ts
              from Chennai, Tamil Nadu
              Apr 7, 2018
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu

              I had raised service request for periodic maintenance for my acs. My sr no. Is [protected]. My acs are still under warranty period. I first received an sms stating that the pm is scheduled for this month. Subsequently, nobody contacted me but i kept receiving messages stating that my sr is under cancellation as my phone wasn't reachable. This is absolutely false as my phone is fully functional and i tried contacting you also. My mobile number is [protected].
              May 22, 2018
              Complaint marked as Resolved 
              Voltas customer support has been notified about the posted complaint.
              Verified Support
              Apr 09, 2018
              Voltas Customer Care's response
              Dear Customer(venkatram_ts),

              We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

              Regards,
              Voltas Online Team
              Verified Support
              Apr 21, 2018
              Voltas Customer Care's response
              Dear Customer (venkatram_ts),

              We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
              Have a nice day.

              Regards,
              Voltas Online Team
              Tata voltas 3 star rating ac was not working properly from last one month, its cooling capacity was very low in comparison to the recent day temp, compressor was not working properly due to machinery problem, some technical problem was also in the machine which was in warranty.
              From,
              Satish Saxena
              Guna M.P
              [protected]

              air conditioner - not attending to my service request - Comment #3063995 - Image #0
              Voltas Customer Care's response, Apr 11, 2018
              Verified Support
              Dear Chitwan Saxena,

              We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

              Regards,
              Voltas Online Team
              Voltas Customer Care's response, Jul 4, 2018
              Verified Support
              Dear Chitwan,

              We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].
              Have a nice day.

              Regards,
              Voltas Online Team
              I purchased voltase mini magic water dispencer 2months ago . After sometime hot water tap not working till now and i did complain almost 4 to 5 times but its nof resolved yet my no is [protected] and my email id :- [protected]@gmail.com

              Its my request to resolve my problem as soon as possible

              air conditioner - not attending to my service request - Comment #3064446 - Image #0
              Voltas Customer Care's response, Apr 11, 2018
              Verified Support
              Dear Customer(Oasisclub),

              We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

              Regards,
              Voltas Online Team
              Voltas Customer Care's response, Sep 29, 2018
              Verified Support
              Dear Customer(Oasisclub),

              We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

              Regards,
              Voltas Online Team
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                S
                smriti tamta
                from Kanpur, Uttar Pradesh
                Apr 7, 2018
                Resolved
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                Resolved

                Address: Lucknow, Uttar Pradesh, 226016

                Voltas technician are very bad . They are charging money but not giving satisfactory reply . We have lodge complaint so many times regarding ac . One of the technician told us that compressor is not working properly. N u need to change it. We want to change the compressor but when they came to know that compressor is in warranty . Dey denied the fact of compressor is not working properly. Infact his technician farzan is very rude person. I want to complaint that they are not responding us correctly and talk with us in a very weird manner . Kindly resolve our issue. Our ac is not working properly . And we are facing so many issues .
                May 18, 2018
                Complaint marked as Resolved 
                Voltas customer support has been notified about the posted complaint.
                Apr 07, 2018
                Updated by smriti tamta
                We want to resolve the issue and please tell them to change compressor .
                Verified Support
                Apr 09, 2018
                Voltas Customer Care's response
                Dear Smriti,

                We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

                Regards,
                Voltas Online Team
                Verified Support
                Apr 17, 2018
                Voltas Customer Care's response
                Dear Smriti,

                We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
                Have a nice day.

                Regards,
                Voltas Online Team
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                  S
                  Suman Inturi
                  from Manuguru, Telangana
                  Apr 7, 2018
                  Resolved
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                  Resolved

                  Address: 500058

                  Dear Customer, Request No [protected] appointment scheduled for[protected]. For assistance call our Helpline [protected] (24x7).
                  Not now complete this problem (7-4-18)
                  15 days. Worst management voltas. Not any one responsible person.
                  I send this compliment 2 time. But no response. Feld work very poor. Without serving how to like any customer? Ur service see my office call to another 10 ac booked to Samsung. Plz open ur eyes.
                  May 10, 2018
                  Complaint marked as Resolved 
                  Voltas customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 09, 2018
                  Voltas Customer Care's response
                  Dear Suman,

                  We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

                  Regards,
                  Voltas Online Team
                  Verified Support
                  May 15, 2018
                  Voltas Customer Care's response
                  Dear Suman,

                  We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

                  Regards,
                  Voltas Online Team
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                    G
                    george kochukunju
                    from Pathanamthitta, Kerala
                    Apr 5, 2018
                    Resolved
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                    Resolved

                    Address: Pathanamthitta, Kerala, 689501

                    We have been using since 3 years an voltas deep freezer purchased from qrs pathanamthitta. It has stopped working since yesterday. I have our electrician checked the electrical wiring and confirmed, it is a problem of the freezer. I would appreciate if you would kindly send a mechanic to check the freezer as soon as possible.

                    We normally stock freezer items for 1 month. All getting spoiled. Kindly send someone immediately.
                    May 20, 2018
                    Complaint marked as Resolved 
                    Voltas customer support has been notified about the posted complaint.
                    Apr 05, 2018
                    Updated by george kochukunju
                    my contact number is [protected] and landline[protected]
                    Verified Support
                    Apr 05, 2018
                    Voltas Customer Care's response
                    Dear Customer(George Kochukunju),

                    Kindly share your mobile number or complaint number via DM with us.

                    Regards,
                    Voltas Online Team
                    Apr 10, 2018
                    Updated by george kochukunju
                    Have not heard anything so far from the manufacturer.

                    I can be contact on [protected]
                    Verified Support
                    Apr 11, 2018
                    Voltas Customer Care's response
                    Dear Customer(George Kochukunju),

                    We are unable to view your contact number due to some issues. Please share your register mobile number or complaint number with us via DM on the below link: -
                    https://bit.ly/2ILFCgZ

                    Regards,
                    Voltas Online Team
                    Verified Support
                    Apr 19, 2018
                    Voltas Customer Care's response
                    Dear Customer(George Kochukunju),

                    We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
                    Have a nice day.

                    Regards,
                    Voltas Online Team
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                      A
                      Aniket Singh rathore
                      from Murwara, Madhya Pradesh
                      Apr 4, 2018
                      Resolved
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                      Resolved

                      Address: Tikamgarh, Madhya Pradesh, 47200q

                      Sir mene ac 30 mar 2017 ko purchase kiya tha kuch din chalene ke baad cooling krna band kr diya tha jiski complaint 29/7/17ko ki sahi kr gye aake phr kharab ho gyi jiski comp. Ki 20/9/17 ko uske baad phr kharab hui 18/10/17 uske baad phr comp. 24/12/17 ko ki jiske baad aapke mechanic mere pass dec se dirct march me aaye pcb kharab thi to daal gye par ac avi v baar baar restart ho rhi h.. Mechanic bhejte h to baar wo aata h or yah kahkar chala jata h ki mujhe samahj nahi aa rha h.. Or ab to call v n receive kr rhe h.. Aaj kal aaj kal krte rhte h.. Sir me consumer court me ja rha hu... Sorry voltas
                      May 20, 2018
                      Complaint marked as Resolved 
                      Voltas customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 05, 2018
                      Voltas Customer Care's response
                      Dear Aniket Singh Rathore,

                      We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

                      Regards,
                      Voltas Online Team
                      Verified Support
                      Apr 13, 2018
                      Voltas Customer Care's response
                      Dear Aniket Singh Rathore,

                      We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
                      Have a nice day.

                      Regards,
                      Voltas Online Team
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                        N
                        niraj gunjal5 f0p
                        from Mumbai, Maharashtra
                        Apr 4, 2018
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 401105
                        Website: voltas ac

                        Dear team,

                        Voltas ac customer id[protected]

                        Product - consumer durable
                        Assest description - voltas-ac/125dyp
                        Applicant name - niraj sudhakar gunjal

                        I am chasing in your call centre from last one month.

                        Requesting them to send the person at home for servicing the ac.

                        Everytime i call them they ask for the address.

                        100 times i have updated my address to them. Still no one is coming to service my ac.

                        I am requesting you last time please send your person for servicing my ac on saturday on 7th april 2018.

                        Otherwise i will register the complaint to consumer court & i will put in on media.

                        After calling 100 times still no one is coming for servicing the ac at our home.

                        Please update my residence address in your system.

                        Residence address - sonam narmada building, q-wing, flat nos - 702, phase -14, new golden nest, bhayandar (East), mumbai - 401105.

                        Requesting you to take the action against this issue asap.

                        Awaiting for your prompt & positive reply.

                        Niraj
                        [protected]
                        May 7, 2018
                        Complaint marked as Resolved 
                        Voltas customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 04, 2018
                        Voltas Customer Care's response
                        Dear Niraj,

                        We regret the inconvenience caused. We've shared your concern with our team and they will connect with you soon to address the same.

                        Regards,
                        Voltas Online Team
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                          S
                          Sonutgp
                          from Delhi, Delhi
                          Apr 4, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110094

                          Sir we purchased your company ac last year in delhi but this year it is not working. We complained in your delhi office but they person come for suggestion not for work. They given insurance policy of ac since my ac is in guarantee period.
                          So please take correct action against them person and solve my problem as soon as possible

                          Sonu sharma
                          M. No. [protected]
                          May 18, 2018
                          Complaint marked as Resolved 
                          Voltas customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 04, 2018
                          Voltas Customer Care's response
                          Dear Sonu Sharma,

                          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

                          Regards,
                          Voltas Online Team
                          Verified Support
                          Apr 11, 2018
                          Voltas Customer Care's response
                          Dear Sonu Sharma,

                          We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to contact us at voltas.[protected]@gmail.com.

                          Regards,
                          Voltas Online Team
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                            S
                            spv24
                            from Lalgudi, Tamil Nadu
                            Apr 3, 2018
                            Resolved
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                            Resolved

                            Address: 620015

                            I purchased this product in april 2016 from an authorized dealer in trichy. Within few days the motor to dishcarge air was failed. After several attempts i could get the techniican and they replaced the motor. Again now the product fails and the complaint is same. I registered a complain with a local service provider. Complaint no. 8583. For the past one week i am waiting no one attended.
                            May 7, 2018
                            Complaint marked as Resolved 
                            Voltas customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 03, 2018
                            Voltas Customer Care's response
                            Dear S.PrasannaVenkatesan,

                            Kindly share your registered mobile number with us.

                            Regards,
                            Voltas Online Team
                            Verified Support
                            Apr 03, 2018
                            Voltas Customer Care's response
                            Dear S.PrasannaVenkatesan,

                            Thanks for sharing the requisite details with us. We'll get in touch shortly with an update on this concern.

                            Regards,
                            Voltas Online Team
                            Apr 05, 2018
                            Updated by spv24
                            With ref. to my complaint I like to know whether you have an authorized service center in trichy for voltas air cooler. Yesterday I got a missed call from a number. When I call this no. they told that they are from Crompton Greaves fan and wanted to know about my Voltas complaint.

                            Today around 11.30 a.m I got another call which I could not attend due to a meeting. Later when I called he said he is a service technician and since I did not attend his call he went for some other service. I told him why not he called me the previous day in

                            Your product is not effective/functional and your service is also worst. Already I registered a complaint with a local service center and the complaint no. is 8588 which I registered on 29th March.

                            This service is still pending. I hope you will solve it before the end of summer.
                            Verified Support
                            Apr 06, 2018
                            Voltas Customer Care's response
                            Dear S.PrasannaVenkatesan,

                            We completely understand your concern. Please allow us some time and we'll get back to you with the best possible resolution.

                            Regards,
                            Voltas Online Team
                            Worst loud window 1.5 ton ac
                            Don't buy
                            this ac.Window ac is so loud that it's impossible to sleep not only in the room but anywhere in the house .problem from the day o bought no one seems to want to fix the problem.people come listen to the noise and say this is normal.
                            My room walls vibrate when the ac comes on ..is this normal.
                            Voltas Customer Care's response, Apr 5, 2018
                            Verified Support
                            Dear Priya Seth Singh,

                            We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

                            Regards,
                            Voltas Online Team
                            Voltas Customer Care's response, Apr 13, 2018
                            Verified Support
                            Dear Priya Seth Singh,

                            We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].
                            Have a nice day.

                            Regards,
                            Voltas Online Team
                            Helpful
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                              V
                              Vibhin
                              from Mumbai, Maharashtra
                              Apr 3, 2018
                              Resolved
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                              Resolved

                              Address: 400060

                              I mr vibhin rane with complaint no[protected] with my mob no [protected] has called customer care no[protected] and even on this no[protected]. The lady speaking on the phone no [protected] was so rude she doesn't even have etiquette of talks and she gave me wrong no of technician which was out of service and inspite of telling her the no is out of service she told me 'me kya kar sakti hu'. I s this the way of talking? And is this the service provided by voltas?
                              May 11, 2018
                              Complaint marked as Resolved 
                              Voltas customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 03, 2018
                              Voltas Customer Care's response
                              Dear Customer(Vibhin),

                              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

                              Regards,
                              Voltas Online Team
                              Verified Support
                              Apr 07, 2018
                              Voltas Customer Care's response
                              Dear Customer(Vibhin),

                              We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
                              Have a nice day.

                              Regards,
                              Voltas Online Team
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                                D
                                dev1967
                                from Delhi, Delhi
                                Apr 3, 2018
                                Resolved
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                                Resolved

                                Address: 110096

                                Purchased this ac in march 2016.in october 16, gas leaked, and got repaired in warranty in feb 17. Now again when i switch on in march 18, gas leaked.

                                Voltas guys come and see. Take 400 rupees, give manual receipt without gst. Nobody comes after that for 2 days to fill the gas. They are charging 3800/- for gas charging of 1.0 t ac.

                                Useless product and gas leaking every six months. Fleecing customers in name of service done by local mechanics, who are also evading taxes.

                                I got it done from my old mechanic for 2200/-
                                May 13, 2018
                                Complaint marked as Resolved 
                                Voltas customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 03, 2018
                                Voltas Customer Care's response
                                Dear Customer(dev1967),

                                We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

                                Regards,
                                Voltas Online Team
                                Verified Support
                                Apr 11, 2018
                                Voltas Customer Care's response
                                Dear Customer(dev1967),

                                We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
                                Have a nice day.

                                Regards,
                                Voltas Online Team
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                                  M
                                  Mubarak Ali Ansari
                                  from Mumbai, Maharashtra
                                  Apr 2, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110096
                                  Website: Voltas

                                  Dear sir,

                                  I was purchased voltas ac last year march 2017. After 10 days ac gas leakage found so we had raise complaint in customer care. After that voltas technician came to my home rectified the fault but again after one month same problem occured in my ac. Again his technician came and rectified the fault.
                                  Again in march 2018 same problem occured and his technician came to home rectified the fault.
                                  But after few days again same problem occured.

                                  Now i am fed up of these things. I need my money back/ exchange the ac another new one.

                                  Otherwise i m going to consumer court for selling faulty ac and mentally harrasement.
                                  Jun 2, 2018
                                  Complaint marked as Resolved 
                                  Voltas customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 03, 2018
                                  Voltas Customer Care's response
                                  Dear Mubarak Ali Ansari,

                                  We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

                                  Regards,
                                  Voltas Online Team
                                  Verified Support
                                  Apr 11, 2018
                                  Voltas Customer Care's response
                                  Dear Mubarak Ali Ansari,

                                  We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
                                  Have a nice day.

                                  Regards,
                                  Voltas Online Team
                                  Apr 22, 2018
                                  Updated by Mubarak Ali Ansari
                                  no, i had very good experience with you .

                                  i want my money back if not then you will receive a legal notice from lawyer shortly .

                                  Have a nice day

                                  Verified Support
                                  Apr 23, 2018
                                  Voltas Customer Care's response
                                  Dear Mubarak Ali Ansari,

                                  Thanks for sharing the requisite details with us. We'll get in touch shortly with an update on this concern.

                                  Regards,
                                  Voltas Online Team
                                  Verified Support
                                  Jul 04, 2018
                                  Voltas Customer Care's response
                                  Dear Mubarak,

                                  We hope your issue has been resolved. Do write to us if you require any further assistance.

                                  Regards,
                                  Voltas Online Team
                                  Helpful
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                                    K
                                    Kandarp jain
                                    from Visakhapatnam, Andhra Pradesh
                                    Apr 2, 2018
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110096
                                    Website: www.voltas.com

                                    Horrible service for ac in mayur vihar delhi.

                                    No response from call center also.

                                    Got a a/c window in 2015 may from new pankaj electronic in dda shopping complex mayur vihar via bill no.496 book no. 10 on[protected]

                                    Gas filled almost four times in 2 and a half years and now the service center took the ac on 8th march filled gas, refitted and when i complaint again on 28th march again that it is still not working they came and took the unit and called in the evening that coil is damaged.

                                    The person who came to fit the ac on 9th march and again later to collect kept insiting that i need to get paint done on the coil for long life and never mentioned that coil is damaged, they are doing this because i did not agree for the same and have damaged and changed the original coil.

                                    When i objected why was this not informed earlier they returned the a/c and the earlier charge they took for filling the gas.

                                    I got the a/c from urban clap and technician confirms fowl play claiming coil has been welded and damaged beyond repair - no one informed at any point about the coil repairs or damage. The ac has been giving problem from the first year only. 2 years and 10 months and i am asked to change coil in addition to filling gas twice in a season. Call center is pathetic they cant even read the notes i have call recordings they promised a call back and none came.

                                    Please note if anyone calls please do your home work and don't ask me what happened if the unit is not replaced will go to consumer court.

                                    Kandarp jain
                                    +1 photos
                                    May 17, 2018
                                    Complaint marked as Resolved 
                                    Voltas customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 02, 2018
                                    Voltas Customer Care's response
                                    Dear Kandarp Jain,

                                    We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

                                    Regards,
                                    Voltas Online Team
                                    Verified Support
                                    Apr 11, 2018
                                    Voltas Customer Care's response
                                    Dear Kandarp Jain,

                                    We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
                                    Have a nice day.

                                    Regards,
                                    Voltas Online Team
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                                      P
                                      pramodkumarch
                                      from Vijayawada, Andhra Pradesh
                                      Mar 31, 2018
                                      Resolved
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                                      Resolved

                                      Address: Krishna, Andhra Pradesh, 520013

                                      I have purchased votas a. C 123lyd unit serial no: 4551987a17ba12006 on 05/16/2017 and suddenly on 03/23/2018 a. C showing e3 error on led and getting off. On same day i registered complaint with call center the technician came next day and said me it might be issue with inside motor or pcb and removed motor and pcb from a. C and took with him.. After many calls and requests on 03/31/2018 technician came with motor and pcb said me that its is the issue with blower capacitor malfunctioning. He also said they replaced blower capacitor. When i look at that blower capacitor i found they replaced original blower capacitor on pcb with cheap china crap. I was under the impression that voltas being a product of tata company, is the best choice for ac. But i lately discovered that actually it is the worst.

                                      With my experience so far i would like to tell you all please never think of buying any voltas brand #voltasacsucks
                                      Never buy voltas a. C

                                      I want back my original blower capacitor on pcb which comes with voltas a. C

                                      Pramod kumar
                                      Mobile:[protected]
                                      May 3, 2018
                                      Complaint marked as Resolved 
                                      Voltas customer support has been notified about the posted complaint.
                                      Mar 31, 2018
                                      Updated by pramodkumarch
                                      Images
                                      https://i.imgur.com/V14lOM6.jpg
                                      https://i.imgur.com/mVADwHz.jpg
                                      https://i.imgur.com/4dp0NzE.jpg
                                      Verified Support
                                      Apr 02, 2018
                                      Voltas Customer Care's response
                                      Dear Pramod Kumar,

                                      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

                                      Regards,
                                      Voltas Online Team
                                      Verified Support
                                      May 14, 2018
                                      Voltas Customer Care's response
                                      Dear Pramod Kumar,

                                      We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

                                      Regards,
                                      Voltas Online Team
                                      May 16, 2018
                                      Updated by pramodkumarch
                                      Hello my issued solved after 40 to 50 days and thank u anyway
                                      Please don't give service centre authorization to irresponsible people
                                      no one lift the call in office[protected]sampath cooling solutions, Vijayawada) you can try..
                                      and when I call directly to the owner mobile he never lift calls
                                      Verified Support
                                      May 21, 2018
                                      Voltas Customer Care's response
                                      Dear Pramod Kumar,

                                      Sincerely apologize for the unpleasant experience. Your feedback is valuable to us, we will surely notify this to our team and wish to provide better service in future.

                                      Regards,
                                      Voltas Online Team
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