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Voltas
Voltas Ltd.
Customer satisfaction rating: 77%
Submit a Complaint
3255
COMPLAINTS

Voltas Customer Care

Voltas Ltd.

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Address
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green
Mumbai
Mumbai City District
Maharashtra
India - 400033
Landmarks:Near JAI Hind Cinema

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
971
down
360
up
317
down
186

Phone:
Phone:
up
374
down
126

Fax:
Fax:
+91 22 6665 6311  

Additional info

Ahmedabad


301, Shivalik Corporate Park, 132Ft Ring Road, Satellite, Ahmedabad - 380015

Tel: +91 79 6630 1100

Fax: +91 79 6630 1199



Baroda

4-C, Satyam, Alkapuri Shopping Centre, Viswas Colony, R.C. Dutt Road, Baroda 390 005

Tel: +91 26 5235 1706

Fax: +91 26 5233 2098



Bengaluru

7th Floor-701, Pride Hulkul, 116, Lalbhag Road, Bengaluru - 560 027, Karnataka

Tel: +91 80 225 35600



Calicut

Srinilayam, Ramanattukara P.O. - 673683



Chennai

Mount Road Establishment, 624, Anna Salai, Teynampet, Chennai - 600018, Tamil Nadu

Tel: +91 44 6676 0333



Coimbatore (EM & RBG / MHBD)

No.85, Poonka Plaza, 1 St Floor, Avarampalayam Road, Siddhapudur - 641044

Tel: +91 42 2221 1188, +91 42 2238 4384



Coimbatore (TMD SHQ)

1413, Trichy Road, Coimbatore - 641 018

Tel: +91 42 2230 3081, +91 42 2230 3084, +91 42 2230 3087, +91 42 2230 3088

Fax: +91 42 2230 1515



Delhi (UPBG) Service

B1-J2, Mohan Cooperative Industrial Estate, Mathura Road - 110044

Tel: +91 11 6662 8695, +91 11 6662 8698, +91 11 2695 9488

Fax: +91 80 2227 0172, +91 80 2221 0554



Chandigarh

SCO 201-202-203, 2nd Floor, Sector 34-A - 160022

Tel: +91 17 2661 0112, +91 17 2661 0113

Fax: +91 17 2266 9868



Indore (UPBG)

213, City Centre, 570 M.G. Road - 452001

Tel: +91 73 1243 6932, +91 73 1404 6398



Ghaziabad (UP) (UPBG)

A-13/6, Site III, Meerut Road Industrial Area - 201002

Tel: +91 12 0275 4998, +91 12 0552 9263



Indore (TMD)

203-205 Darshan Mal, 2nd Floor, 15/2, Race Course Road - 452001

Tel: +91 73 1420 2703, +91 73 1420 2704



Jamshedpur

DPG, Voltas House, 2nd Floor, Main Road, Bistupur, Jamshedpur - 831 001

Tel: +91 65 7662 2377

Fax: +91 65 7662 2387



Jaipur

Diamond Tower, 201-203, 2nd Floor, Ajmer Road, Near Purani Chungi, Jaipur - 302021

Tel: +91 14 1645 1748, +91 14 1645 1747

Fax: +91 14 1659 4989



Kolhapur

C-1, Sterling Tower, 1st Floor, Gavat Mandi Road, Shahupuri - 416001

Tel: +91 23 1266 5828

Fax: +91 23 1266 5825



Kochin

Shema Building, 2Nd Floor, Dr No 39/4166, M.G. Road, Ravipuram, Ernakulam, Cochin - 682 016, Kerala

Tel: +91 48 4660 5555



Ludhiyana

293-A, Model Town Extension - 141002

Mob: +91 98 5510 8444

Fax: +91 23 1266 5825



Lucknow

Shalimar Titanium Block 'C', 4th Floor, Office No. 410-412, Plot No. Tcg-1/1, Opp.indira Gandhi Pratishthan, Vibhuti Khand, Gomti Nagar, Lucknow - 226010

Tel: +91 52 2650 7000



Panjim

B-18, Akshay, La Campala Colony, Miramar - 403001

Tel: +91 83 2245 8324



Madurai

504, K K Nagar Madurai 625 020

+91 45 2253 5818



Surat

207, SNS Business Park, Opp, J.H. Ambani School, Udhana Magdala Road, Vesu, Surat - 395 007

Tel: +91 26 1221 6444, +91 26 1242 2761

Fax: +91 26 1241 2824



Pune

2nd & 3rd Floor, Equitorial Forum 14, Mumbai Pune Road, Wakdewadi, Pune – 411 003

Tel: +91 20 6604 6609, +91 20 6629 7433

Fax: +91 94 2355 9064



Tirupati

8-1-723, Ground Floor, Bhavani Nagar, Tirupathi 517 507

Mob: +91 98 4801 1156



Vijaywada (UPBG)

D No. 40-27-6/8, Opp: Pinnamaneni Poly Clinic, Municipal Employees Colony - 520010



Hyderabad

7-2-1735/2, Sanath Nagar, Hyderabad - 500 018, Telangana

Tel: +91 40 6674 3001

Fax: +91 40 6620 3882



Vishakapatnam

Mig-287, Sridhama, Vuda Layout, H No. 39-33-99, Madhava Dhara, Visakhapatnam - 530018

+91 89 1275 4051, +91 89 2754 0665, +91 89 2256 2096



Tirupur

25, Kumarananthapuram, 60 Feet Road, Behind Bishop School, Tirupur 641 602



Ankleshwar

G-3, Silver Plaza, B/H Sardar Patel Complex, Nr Gidc Flyover Bridge, GICD, Ankleshwar - 393002

+91 26 4623 8199



Vijaywada

32-29-6, 1st Floor, Behind Petrol Bunk, Maruthi Nagar, Vijayawada 520 004

+91 86 6243 1507, +91 86 6243 1505



Trivandrum

TC 28 / 1118, Lalsukh, Sree Kanteshwaram, Thiruvananthapuram, Kerala 695 023



Coimbatore

No. 85, 1st Floor, Poonga Plaza, Avarampalayam, Main Road, Siddaputtur, Coimbatore 641 044, Tamil Nadu

+91 42 2224 1188



Hosur

Shop No 2, Door19/B, Krishna Tower, Vasanth Nagar, Hosur - 635109, Krishnagiri Dist, Tamilnadu



Mangalore

A.A. Pais Building, Dr No. 1-34-3092/12, Ashok Nagar Post, Kodical Road, Mangalore - 575006, Karnataka



View More Information...

Customer satisfaction rating
77%
Complaints
3255
Pending
77
Resolved
2358
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Voltas Complaints & Reviews

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[Resolved]

 krishna_kc2006
After having conversation with Mr pandu of voltas twice still the problem reamins the same and no one is coming to attend this problem. Sometimes he asks for my address but no one is reporting to attend the same. Dear Mr Pandu, As I have already registered this complain three times but there is no reponse from the customer care. When I call the customer care they say it will be attended. Even one technician is also calling but he is not coming after giving a call. Once he came and magnified the present problem. My address is SAI NIWAS BEHIND HOTEL PAUL HEIGHTS VEDANT ROAD SARBAHAL PIN 768201 PRODUCT DETAILS SPLIT AC 1.5T VOLTAS 183LYE DATE OF PURCHASE 18/03/2014 Pma & Company My indoor unit is having some sort of sound while starting and while running its not contineous but some times its too harsh and stays too long. The problem was attended once but after attending the sound got intensified and from that day there is no reply of the techinician.
Complaint marked as Resolved Aug 14, 2020

Complaint Status


[Oct 05, 2014] Voltas customer support has been notified about the posted complaint.
Dear Krishna,

We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Online Team
Voltas
Complaint comments  Add a comment

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    I want to submit Complaint Positive Review Neutral Comment
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    [Resolved]

     priyadhara84
    Complaint no. [protected]. Technician Mr. Irfan has attended the complaint on 1st October, 2014 and filled the gas because of non cooling. He has removed the nutbolt cap (Black colour) and while placing he was not finding one cap so he has removed our neighbours nutbold cap (brass) and placed in our machine. Why did he touched any other machine when he has come for Voltas? We cannot trust voltas because they can do anything. I have purchased Voltas machine on 15th April, 2014 and after one month there was a oil leak, representative have attended and said it is ok. I dont know what he has done our gas was leaked. From April, 2014 till september it was my 2nd complaint. I will not suggest anybody for Voltas in future.
    Complaint marked as Resolved Aug 14, 2020

    Complaint Status


    [Oct 02, 2014] Voltas customer support has been notified about the posted complaint.
    Dear Priya,

    Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

    Regards,
    Online Team
    Voltas
    Dear Priya

    We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@gmail.com.
    Have a nice day.

    Regards,
    Online Team
    Voltas
    Complaint comments  Add a comment

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      I want to submit Complaint Positive Review Neutral Comment
      code

       Pavan Sher Singh Kalsia
      On the 17th of August I had made a complaint to your customer care regarding my Voltas Split AC.1.5 ton. On the 18th the engineer came, checked it and told me that the compressor had burnt out and had to be replaced. On the 19h at 10pm the engineer had com with the compressor to install, being so late at night he did it in a hurry and left. Since we had complained that it was still not cooling 2 days later the same engineer came and filled in gas. After about five days, the Air conditioner would completely switch off on its own and start again after 4 seconds. We had made another complaint regarding this however we were not given any complaint number and were told that it was the same complaint continuing A week 10 days later 2 serve engineers came I have no idea what they did to the outdoor unit. They waited for half an hour, reported nothing wrong and left. Now the air conditioner is even worse as the compressor does not come on and every time the compressor tries to come on the Ac shuts off. We have repeatedly been calling up everyday at your service center and all that we are told is that it would be done the next day however the next day never seems to come. We have also spoken to Mr. Gupta from Shri Bala Ji AirCom services Gurgaon informing him that the compressor that he replaced seems to be faulty for which we were charged Rs 3, 000. He assured us that he would get a new compressor replaced the next day . It has been three days and he has still not replaced the compressor. Today when we spoke to him he told us very bluntly that he has no idea when he will be getting a new compressor We trust that you will take action on this matter as we feel cheated and robbed and we hope that by writing to you our split AC would be rectified. I would appreciated prompt action from your side Thanking you Nirmala Nathan Singh & Pavan Sher Singh

      Complaint Status


      [Sep 20, 2014] Voltas customer support has been notified about the posted complaint.
      Dear Pavan Sher Singh,

      We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [protected]@gmail.com and we will put all our efforts in trying to help you out.

      Regards,
      Online Team
      Voltas
      Dear Pavan Sher Singh,

      We are sorry for the inconvenience. Kindly provide contact number / SR#, in order to Address the issue.

      Regards,
      Online Team
      Voltas
      Complaint comments  Add a comment

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        [Resolved]

         chtrsnydv
        I have purchase 1 ton split AC on 06/07/2014 and within two months of its installation/purchase I have faced problems regarding its proper functioning, details of which can be retrieved from the records of the company customer care No.[protected]. Recently its swing flap stopped working so i made a complaint on 30 Aug 2014 with complaint No. [protected]. A technician, Mr Alam Khan, has made a visit and advice that its swing motor is need to changed and for this he has to take to its workshop. On inquiring about its re-fixation time, he told that it will be done by tuesday i.e. 02 Sep 2014. I am sorry to say that the swing motor has not been replaced till date viz 18 Sep 14. On making inquiry on customer care number, i have just been console that the request has been forwarded to the concerned person and someone will definitely contact me within 24 hours but no one ever contact me. Today i.e. 18 Sep 14, I just made a call to the firm, who is looking after the maintenance of the Voltas make ACs, and I came to know that the company does not have swing motor to replace. Moreover the company has informed to a complaint resolver site AKOSHA.COM, tab available on Voltas Facebook, that my problem has been resolved. It is a big surprise to me that without replacing the swing motor the company propagate that it has been resolved. Seeing the above scenario it is humble request to let me the know the emailid or phone number of higher executive authority/CEO of Voltas AC so that I can project my problem to him. Thanking you in anticipation
        Complaint marked as Resolved Aug 14, 2020

        Complaint Status


        [Sep 18, 2014] Voltas customer support has been notified about the posted complaint.
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          [Resolved]

           koibhinammdedo
          I bought a VOLTAS 1.2 Ton Split AC in March 2014. I then called to customer care to get it installed. Their team came in and the installation guy vanished the gas of compressor. He then came in again next day and filled the gas. As soon as I started to use the AC - I noticed water popping out of the indoor unit. I registered a complaint [protected] for it on 27th April - the technician came in and told me to wait because there is some problem in indoor unit. I waited for about a month but the complaint was closed from their side without any resolution. I registered another complaint [protected] on 17th May. Same happened this time. Their technician stopped picking up my phone. I was also fed up so I stopped following up. Again I registered the complaint [protected] on 26th of Aug. Their technician again came in and told me that there is some fault in the indoor unit and it needs to be replaced. He told me to wait. Suddenly I got an SMS on 15th Sep that my complaint has been cancelled. I called their customer care and they registered a new complaint[protected] for the same. Now the problem is that nobody is getting me resolution for that. They just close the complaints without resolving it. Thats why I seek your kind help in this matter. You are my last hope and I've heard a lots of good things about you. Please HELP me. Regards Yogesh Bansal +91-[protected]
          Complaint marked as Resolved Aug 13, 2020

          Complaint Status


          [Sep 16, 2014] Voltas customer support has been notified about the posted complaint.
          Dear Yogesh Bansal,

          Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

          Regards,
          Online Team
          Voltas
          Dear Yogesh Bansal,

          We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@gmail.com.
          Have a nice day.

          Regards,
          Online Team
          Voltas
          Complaint comments  Add a comment

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            Voltas — Voltas Deep Freezer 400 ltr [Resolved]

             Vivek 2903
            Dear Sir/Madam, I want to inform you that your service has been disappointed me too much. I have logged a complain against...

            [Resolved]

             lalit bhateja
            D/Sir, Sorry to say that by mistake we purchased split AC 1.5 ton of your product in last year. This year we louged many complaints about leakage of gas. Detail of complaints :- 1) [protected] Dated 12/05/2014 2) [protected] Dated 27/06/2014 3) [protected] Dated 19/08/2014 4) [protected] Dated 10/09/2014 Model no. - 183ex Chasis no. - 01588 DOP - 30/09/2013 We request that solve our problem permanently or company taken their product by back on half rate of purchase Lalit Kr. bhateja Mob: - [protected]
            Complaint marked as Resolved Aug 14, 2020

            Complaint Status


            [Sep 13, 2014] Voltas customer support has been notified about the posted complaint.
            Complaint comments  Add a comment

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              I want to submit Complaint Positive Review Neutral Comment
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               Abhishek Goel (ABHI)
              Hi, I want to say that some thing going wrong in voltas service, I am voltas customer around 4 years, in august 2014 my ac is not cooling and I talked to cc, they sent me technician from Verma Refrigeration Noida, they charged 4500/- at that time and give me 3 months warranty, now in sep 2014 ac again not cooling, I talked to cc and they sent me technician again from Verma Refrigeration Noida and told me sir ur call had been cancelled previously, so we will again charge you for gas 1850/- and give 3 month warranty, so sir I want to know that what about 4500/- amount they charged previously, I am very unhappy with voltas and will take serious action, please do this job ASAP and refund my money 1850/-. Call me [protected] in case of any query.

              Complaint Status


              [Sep 13, 2014] Voltas customer support has been notified about the posted complaint.
              Updated by Abhishek Goel (ABHI) Sep 24, 2014
              Not get any solution till now.

              Please do needful ASAp.
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                [Resolved]

                 ddpssandeep
                Dear Sir/Madam,
                It is very sad to inform you that I have logged a complain againts my Voltas Ac ( that it is not cooling perfectly) the complain no for the same is [protected] dated[protected].

                I have informed the customer care that both me & my wife are working so please send the engineer after 04:00 pm but its head enough & ridiculous that I am continuously chasing the engineer to attend & resolve the issue but each & every time when I call him he replies that " Mere pass apke ghar ka route nahi hai main nahi aa sakta".
                It is very shameful that the problem not get attended till time.

                Please let me know the current status & update me when the problem get resolved.


                Sandeep Bhatnagar
                address :- B-21, Flat no-F1
                ext-2, shalimar garden
                near shiv chowk
                sahibabad, ghaziabad
                [protected]
                Complaint marked as Resolved Aug 14, 2020

                Complaint Status


                [Sep 04, 2014] Voltas customer support has been notified about the posted complaint.
                Dear Sandeep Bhatnagar

                Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

                Regards,
                Online Team
                Voltas"
                Complaint comments  Add a comment

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                  I want to submit Complaint Positive Review Neutral Comment
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                   javi singh
                  On purchasing voltas ac on april 2, 2010 i never thought i will ever face such a problem with voltas customer support, with the purchase of the ac a 5 year compressor warranty is also given by the company . On 30 July 2014 i started facing problem with the ac and registered my complaint, i wasn't aware enough to pin out the exact fault in the ac but on the visit of the technical engineer i was told that the compressor needs to get replaced, i was satisfied and the ac was taken by G.S AIR-CONDITIONING WORKS, NIRANKARI COLONY, DELHI-9 a voltas service center, on July 3 2014 i received my ac but what i found was that the service center despite of changing my compressor they used a cheap alternative to satisfy my issue and make the ac run for the season time being, capillary filter was changed and i was also charged rs 2500 for the gas filled in the process . i couldn't argue at that time because my ac was working and they used few technical jargon for my justification, the cheap alternative which was used to fix my ac gave up after a month only, i started getting problems in the ac again on august 20 2014, it used to trip itself, weird sound from the compressor was really annoying . I registered my complaint on 26 of august complaint number i.e [protected], i was assured that the technical support would reach me within 24 hours but 2 days passed i wasn't contacted by any of the executive, i also mailed them on 29 of Aug and received no response till now, making endless call to the customer care support i was kept on hold for long time and i was forced to disconnected . such an envious, fretful & vexatious service is never expected from a company like voltas . Finally on 29 of august around 8 at the night i was given a visit by a technician, he was the person who came 1 month ago and told me the problem in the compressor, he was blank because he was afraid if we faced the problem in future due to the cheap alternative what consequences will he face, he checked the ac it wasn't working he sat for 20 min and articulated me that he cant do anything this time because earlier also it was the problem with the compressor and this time also he believed it is the same problem . He assured me that a senior technician would give us a visit and a appropriate solution for the issue . I have been waited since august 2 and i havens received any call from the voltas or the service center either, making endless calls and receiving the same problem from the customer support i was kept on hold and given no importance, as a customer a started feeling helpless and so much grievanced that i couldn't do anything . Raising my voice here i strongly believe in the consumer court that my issue would be given importance and company like voltas which are exploiting common people in India should get a lesson from authorities and should be answerable to the consumers . All the necessary documents are attached .

                  Thanking You
                  R.P Singh
                  [protected]


                  impecunious
                  impecunious
                  impecunious

                  Complaint Status


                  [Sep 02, 2014] Voltas customer support has been notified about the posted complaint.
                  "Dear R.P. Singh

                  Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest.
                  For any further clarifications, please write to us at [protected]@gmail.com.

                  Regards,
                  Online Team
                  Voltas"
                  Complaint comments  Add a comment

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                    I want to submit Complaint Positive Review Neutral Comment
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                    [Resolved]

                     hotel opera
                    Hi

                    I am from hotel opera mahipalpur new delhi !!!
                    Since 2days happen to complaint but your customers service there are not responising of m y complaint.

                    Your service is worist i think so of voltas!!!

                    Regard by
                    Hotel opera
                    Complaint marked as Resolved Aug 14, 2020

                    Complaint Status


                    [Aug 31, 2014] Voltas customer support has been notified about the posted complaint.
                    Dear Customer

                    We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [protected]@gmail.com and we will put all our efforts in trying to help you out.

                    Regards,
                    Online Team
                    Voltas
                    Complaint comments  Add a comment

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
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                      [Resolved]

                       bhu sharma
                      I purchaged a voltas split ac 1.5 ton two month later. After 2 or 3 days it dtarts making so much noise. After thst its cooling is also not good. Now its pcb has been damaged. When I complaint to customer care. They registerd my complaint. After register my complaint technician visit my house after 3 days. Then he check my ac and he said your pcb has been damaged. When I asked how much time It will take to recover he said 5 to 7 days but till now there is nk solution of my problem. When i called to service centre they said sir we have not pcb. We mailed to voltas but voltas nit given us pcb u called to customer care it is not in our hand. When i called to customer care they said u called service center this problem is not un our hand. They said We mailed for ur complaint on urgent bases. But sir upto now after 15 days i have no solution for my problem... voltas is a bad company. I never recommend anyone to purchase any product of voltas. Bhupesh sharma mob. No. [protected]
                      Complaint marked as Resolved Aug 14, 2020

                      Complaint Status


                      [Aug 25, 2014] Voltas customer support has been notified about the posted complaint.
                      Dear Bhu Sharma,

                      Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

                      Regards,
                      Online Team
                      Voltas
                      Complaint comments  Add a comment

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                         Basanta Sahoo
                        I have repeatedly lodged complain regarding problem with swing operation my AC since last two months. I had purchased on 22/04/14, just after one month the problem started. But every time your boys came & assured to change the motors. But no response after that. Latest complain no- [protected] dated-16/08/14, but false response from your boys, no one coming. This product was a defect & no support for service. This is the way how VOLTAS treated with customers. Basanta [protected]

                        Complaint Status


                        [Aug 23, 2014] Voltas customer support has been notified about the posted complaint.
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                          Voltas — non functioning new windows a.c. [Resolved]

                           kaydee
                          I had purchased voltas windows a.c. 1 Ton 122 LY along with a voltage stablizer on 13/08/2014 (8 days before filing this complaint)...
                          Complaint comments  Comments  (1)

                          [Resolved]

                           vikaskumrai
                          I purchased Split 1.5 Ac from Jalandhar on 18th August 2014.

                          Raised a complaint with Dealer, the fitter person, their regional customer care person and also raised a complaint at Toll Free.

                          Complaint Number : [protected]

                          Still my complaint is un-attended.

                          Voltaz Dealer "Kohli Sales" Jalandhar ( Ph[protected] miss-behaved. Then I reported his complaint to in-charge Karan Gupta ( Mb. [protected] ) and accordingly raised a complaint to Toll Free Number ( Harpreet the executive REFUSED to connect my call to senior person)

                          Another lady Seema[protected] telling me from the last 2 days a person is on his way to my place. And The person is still traveling.

                          A very Surprise Answer I received from their customer care that your complaint will be attended in 24 hours ( and its not like ordinary 24 hours, they meant to say 24 WORKING HOURS, Means if they people work for 4 hours then it will take 6 days to attend) SHAME ON THEIR TRICKS.

                          Such A POOR Customer Care by VOLTAS. I will never ever buy its product range.

                          SHAME on VOLTAS!

                          Vikas
                          Mb. +91-[protected]
                          Complaint marked as Resolved Aug 14, 2020

                          Complaint Status


                          [Aug 22, 2014] Voltas customer support has been notified about the posted complaint.
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                            [Resolved]

                             ranjana56
                            I have purchase a voltas water dispenser. Model Mini magic pure - R on
                            the first day water leakage starts from inside, I lodge a complaint
                            on.3-Aug 2014 after that on 18-Aug 2014. My complaint no are [protected]
                            and [protected] I am regularly calling customer care every time
                            they gave assurance of engineer visit.I was not expecting this type of
                            quality of product and after service from brand like voltas. I am
                            feeling very disappointed with your product and
                            service it almost one month since I have bought this product but
                            not able to use it . On other hand after spending our hard earned money
                            it is cause of mental stress Hope to procure your kind and much
                            needed attention in this matter
                            Complaint marked as Resolved Aug 14, 2020
                            Updated by ranjana56 Aug 26, 2014
                            This is to inform you that alter registering complaint many times on 23Aug some one came from service centre and not even trying to solve the problem at home. He said it will be repaired at service centre.. I am confused why a unused product needs this type of repair.secondly I have
                            doubt about their way of handling the product . If the product has defect that cannot repaired in the presence of customer than the mater is serious . How these defective product's checked and passed by the company. I also got a call from Mr veneet from karnal. After much discussion he agreed to provide service at home but person from service centre came and refused to repair .I request you to provide service at home . If the defect cannot repaired at home .Than the product should be replaced.
                            Updated by ranjana56 Sep 07, 2014
                            fifteen days passed. No response from voltas.Even there officers not taking ja phone calls .
                            Dear Ranjana,

                            Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

                            Regards,
                            Online Team
                            Voltas
                            This is to inform you that alter registering complaint many times on 23Aug some one came from service centre and not even trying to solve the problem at home. He said it will be repaired at service centre.. I am confused why a unused product needs this type of repair.secondly I have
                            doubt about their way of handling the product . If the product has defect that cannot repaired in the presence of customer than the mater is serious . How these defective product's checked and passed by the company. I also got a call from Mr veneet from karnal. After much discussion he agreed to provide service at home but person from service centre came and refused to repair .I request you to provide service at home . If the defect cannot repaired at home .Than the product should be replaced.
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                              [Resolved]

                               kaajalmaney
                              In the end week of May, 2013, I replaced 1 ton Voltas window Ac with LG 1 ton AC (purchased in April 2010) with understanding that Voltas who are pioneer in AC's and know Indian conditions and maintain quality products but I am sorry to record my feeling that voltas are also not maintaining quality due to price competition with multinationals as technician who visited my home informed that the copper pies are used in AC are of thin quality and therefore, can not sustain, the atmospheric conditions at Kurla due to sea.
                              Complaint marked as Resolved Aug 14, 2020

                              Complaint Status


                              [Aug 22, 2014] Voltas customer support has been notified about the posted complaint.
                              Updated by kaajalmaney Aug 29, 2014
                              Voltas Customer Care,
                              want to know what you have done till now after receipt of complaint Number and receipt of my contact details and complaint description with you
                              Dear Kaajal Maney,

                              Sorry for the inconvenience. This is to inform you that your concern listed has been noted and we are working on it. We would like to get in touch with you for gathering more details. Please share your contact details and complaint description with us at [protected]@gmail.com and mention your complaint number in the subject line.
                              Thanks for your co-operation.

                              Regards,
                              Voltas Customer Care
                              I had made a written as well telephonic complaint at Voltas website under Complaint No. SR#:[protected]. Inspite of informing the complaint attendant that I have been informed by the technician that there is leakage of gas, but still complaint attendant asked me to shelve first Rs. 350/- towards service personnel visit fee which is not at all required and then only he will give you estimate of expenses. thus, I have been asked to pay Rs. 350/= (Visit fee) + 1500 (gas Charges) + Rs. 400/= (Transportation Charges) + Rs. 150/= (for Nitrogeon Charge) totalling to Rs. 2, 400/= . Thus, one can understand the spending of Rs. 2400/= and that is for only 3 months guarantee and wrong judgement of buying Voltas, the pioneers in refrigeration in India which currently has compromised quality to competition.
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                                [Resolved]

                                 Deepak.g8
                                It's been a nightmare since i have buyed AC of Voltas. 2-3 times every year this AC has given me problems. And in addition to this, brand is purely of sarkari nature. I own Hitachi and a LG AC with a very superior Customer care. Now again i am facing the same problem, and my nightmare beigns ... It's already 1.5 weeks since i have put a complaint regarding my Split AC and till date the said compressor is not replaced. Whenever, i called the technician "Swift Air care noida". They quote their inability to do the work as they don't have the technician (All are gone on leave as said by cust care...pathatic company). Even if you dare to call their toll free number then they are also useless...they'll keep hanging you for 2-3 days deadline...which will never end. One cannot think of Taking an AMC from them as it's useless Mr. Ratan Tata should seriously think to close this company. As this particular brand is spoiling his brand Value. Deepak Rawat [protected]
                                Complaint marked as Resolved Aug 14, 2020

                                Complaint Status


                                [Aug 19, 2014] Voltas customer support has been notified about the posted complaint.
                                Dear Deepak Rawat,

                                Sorry for the inconvenience. This is to inform you that your concern listed has been noted and we are working on it. We would like to get in touch with you for gathering more details. Please share your contact details and complaint description with us at [protected]@gmail.com and mention your complaint number in the subject line.
                                Thanks for your co-operation.

                                Regards,
                                Voltas Customer Care
                                Most pathetic after sales service, won't siggest anyone to buy any voltas ac ever, even I have been shifting to hitachi after seeing these level of services.

                                Also, I'll make sure to aware about your poor services to rest of prospects buyers.
                                Dear Harshitp,

                                We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [protected]@gmail.com and we will put all our efforts in trying to help you out.

                                Regards,
                                Online Team
                                Voltas
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                                  [Resolved]

                                   abhishek0306
                                  Hi, My name is Abhishek Goyal. I have purchased an Voltas A.C. 1.5 ton vertis plus on date 18/03/14 from Ace Technomark Ltd, Atta market Noida-201301.From the day first it is not working properly 1. Remote Not working. 2. P.C.B. circuit defective. Now motor is not working. Even every week after it is having some problems I have complained to the dealer Ace Technomark . They told me that they can't do anything . You have to call customer care. Already 3-4 times the executive came to within 3 months and change the PCB and repair the otehr part . As you can see that its a defective piece which I have got from the supplier. I need your legal help to file a case against Voltas To sell me defective piece of A.C.
                                  Complaint marked as Resolved Aug 14, 2020

                                  Complaint Status


                                  [Aug 13, 2014] Voltas customer support has been notified about the posted complaint.
                                  Dear Abhishek,

                                  Sorry for the inconvenience. This is to inform you that your concern listed has been noted and we are working on it. We would like to get in touch with you for gathering more details. Please share your contact details and complaint description with us at [protected]@gmail.com and mention your complaint number in the subject line.
                                  Thanks for your co-operation.

                                  Regards,
                                  Voltas Customer Care
                                  Hi,

                                  Stil not got any response from your side. Its rediculous. You guys are amking a fool to customer. Its almost 3 weeks that my A.C is not working. I think I have to file a case against the company..
                                  I am still not getting any response from voltas and A.c is still not working.
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                                    [Resolved]

                                     abhishek0306
                                    Hi, My Name is Abhishek Goyal. I have bought a Voltas A.C. 3 months back from Noida Shop. From the installation day It was creating problem. Firstly On installation day its display is not working . After having several calls and complaints after one month . It was changed and worked fine. But after that 2-3 times again it is creating problems. Now A.c is not working. I have logged a complaint since 29 July 2014. executive came after 3-4 days and took motor from the A.c and told me that its motor is not working. Please change my A.c as soon as possible otherwise I have to take this matter to consumer forum. complaint request no: [protected]
                                    Complaint marked as Resolved Aug 14, 2020
                                    Dear Abhishek,

                                    Sorry for the inconvenience. This is to inform you that your concern listed has been noted and we are working on it. We would like to get in touch with you for gathering more details. Please share your contact details and complaint description with us at [protected]@gmail.com and mention your complaint number in the subject line.
                                    Thanks for your co-operation.

                                    Regards,
                                    Voltas Customer Care
                                    I have already send the mail to you yesterday. But yet not get any call regarding this.
                                    Hi,

                                    Stil not got any response from your side. Its rediculous. You guys are amking a fool to customer. Its almost 3 weeks that my A.C is not working. I think I have to file a case against the company..
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