Voltas Complaints & Reviews

Dear sir
I was purchased 1.5 ton split ac in year 2013. Recently i. E on march 15 the 2018 we switched on the ac some noise along with flames heard from indoor unit and it was completely burnt the indoor unit. The fumes spread all over the house and we called fire engine and then it was controlled. Luckily it was happened during day time. If it was in the night then damage will be more.

I have purchased voltas 1 ton window ac on 21/03/2018 from hariom retail pvt. Ltd. Ashok vihar, delhi, wide invoice no. Avg1594/1718.
At the time of installation it was found that internal thermacol block was broken. At the time of changing the broken thermocol by voltas mechanic on 24/03/2018, fins were damaged badly while replacing the thermacol by the volatas mechanic, so i requested to replace the damaged ac by new one but till now no action taken.
After waiting for about 15 days i again complained wide no. [protected], dt 10/04/18. The voltas executive came on 12/04/18 and i shown the photographs of the damaged fins to the executive but no action has been taken.

I request voltas company to refund my entire amount as i am totally unsatisfied and not interested to keep the damaged ac.

Regards
Nitin gupta

I'm from delhi. Rohini sector 3. I purchased voltas window ac in may 2016 through lakshmi aircon paschim vihar.
But now i registered for servicey ac. But nobody is coming for that.. And when calling they are not reply properly.

So customer service is very poor of voltas. What is the use of purchasing voltas ac when they are not giving proper service.

I have purchased a Voltas inverter AC on 07.04.2018, even after 72 hours the item is not installed. I have tried to contact many times the service technician, but the phone is unanswered. Service Request No: [protected].
Product Registration No is [protected]. Very Poor service by the Service support team. It is very unfortunate that, voltas is the product of TATA

Our ac has not been working for the past 2 weeks...we have called and registered our complaint multiple times but there is absolutely no response from the store..honestly, now we are considering changing our ac...worst customer care ever...totally disappointed..
please try to get back at us..it becomes really difficult especially now, that is, summer...writing this in a hope that it will get resolved

I had purchased an airconditioner (1.5 ton) from vijay sales prabhadevi on 24th march 2018.
1. There is a lot of water draining from the small holes in the back cover instead of the normal drainage outlet.
2. The front panel locks normally on the left but not on the right side.

I have registered a complaint on the number mentioned at the reverse of the remote and a technician was dispatched today in the morning. He says that the outlet collector attached to the outside box is small thats why there is water dripping from the sides. He tried to fix it by putting a paper packing but it doesnt seem to work.
Water is still dripping all over the floor.

When i asked him about the front panel on the grill, he says it is ok, but it does not get locked.
Please look into the matter urgently.

I have purchased one ton window ac from new pankaj electronics, shop no. B-6, main road, mayur vihar phase 1, near jeevan anmol hospital, new year's delhi-110091. At the time fitting, the display panel of the ac didn't work. I had raised the said issue with the store, but the concerned person gave no heed to my concern and was too rude... I had so much trust on the voltas brand, but this act has shattered my believe and faith in the brand....

I had raised service request for periodic maintenance for my acs. My sr no. Is [protected]. My acs are still under warranty period. I first received an sms stating that the pm is scheduled for this month. Subsequently, nobody contacted me but i kept receiving messages stating that my sr is under cancellation as my phone wasn't reachable. This is absolutely false as my phone is fully functional and i tried contacting you also. My mobile number is [protected].

Voltas technician are very bad . They are charging money but not giving satisfactory reply . We have lodge complaint so many times regarding ac . One of the technician told us that compressor is not working properly. N u need to change it. We want to change the compressor but when they came to know that compressor is in warranty . Dey denied the fact of compressor is not working properly. Infact his technician farzan is very rude person. I want to complaint that they are not responding us correctly and talk with us in a very weird manner . Kindly resolve our issue. Our ac is not working properly . And we are facing so many issues .

Dear Customer, Request No [protected] appointment scheduled for[protected]. For assistance call our Helpline [protected] (24x7).
Not now complete this problem (7-4-18)
15 days. Worst management voltas. Not any one responsible person.
I send this compliment 2 time. But no response. Feld work very poor. Without serving how to like any customer? Ur service see my office call to another 10 ac booked to Samsung. Plz open ur eyes.

We have been using since 3 years an voltas deep freezer purchased from qrs pathanamthitta. It has stopped working since yesterday. I have our electrician checked the electrical wiring and confirmed, it is a problem of the freezer. I would appreciate if you would kindly send a mechanic to check the freezer as soon as possible.

We normally stock freezer items for 1 month. All getting spoiled. Kindly send someone immediately.

Sir mene ac 30 mar 2017 ko purchase kiya tha kuch din chalene ke baad cooling krna band kr diya tha jiski complaint 29/7/17ko ki sahi kr gye aake phr kharab ho gyi jiski comp. Ki 20/9/17 ko uske baad phr kharab hui 18/10/17 uske baad phr comp. 24/12/17 ko ki jiske baad aapke mechanic mere pass dec se dirct march me aaye pcb kharab thi to daal gye par ac avi v baar baar restart ho rhi h.. Mechanic bhejte h to baar wo aata h or yah kahkar chala jata h ki mujhe samahj nahi aa rha h.. Or ab to call v n receive kr rhe h.. Aaj kal aaj kal krte rhte h.. Sir me consumer court me ja rha hu... Sorry voltas

Dear team,

Voltas ac customer id[protected]

Product - consumer durable
Assest description - voltas-ac/125dyp
Applicant name - niraj sudhakar gunjal

I am chasing in your call centre from last one month.

Requesting them to send the person at home for servicing the ac.

Everytime i call them they ask for the address.

100 times i have updated my address to them. Still no one is coming to service my ac.

I am requesting you last time please send your person for servicing my ac on saturday on 7th april 2018.

Otherwise i will register the complaint to consumer court & i will put in on media.

After calling 100 times still no one is coming for servicing the ac at our home.

Please update my residence address in your system.

Residence address - sonam narmada building, q-wing, flat nos - 702, phase -14, new golden nest, bhayandar (East), mumbai - 401105.

Requesting you to take the action against this issue asap.

Awaiting for your prompt & positive reply.

Niraj
[protected]

Sir we purchased your company ac last year in delhi but this year it is not working. We complained in your delhi office but they person come for suggestion not for work. They given insurance policy of ac since my ac is in guarantee period.
So please take correct action against them person and solve my problem as soon as possible

Sonu sharma
M. No. [protected]

I purchased this product in april 2016 from an authorized dealer in trichy. Within few days the motor to dishcarge air was failed. After several attempts i could get the techniican and they replaced the motor. Again now the product fails and the complaint is same. I registered a complain with a local service provider. Complaint no. 8583. For the past one week i am waiting no one attended.

I mr vibhin rane with complaint no[protected] with my mob no [protected] has called customer care no[protected] and even on this no[protected]. The lady speaking on the phone no [protected] was so rude she doesn't even have etiquette of talks and she gave me wrong no of technician which was out of service and inspite of telling her the no is out of service she told me 'me kya kar sakti hu'. I s this the way of talking? And is this the service provided by voltas?

Purchased this ac in march 2016.in october 16, gas leaked, and got repaired in warranty in feb 17. Now again when i switch on in march 18, gas leaked.

Voltas guys come and see. Take 400 rupees, give manual receipt without gst. Nobody comes after that for 2 days to fill the gas. They are charging 3800/- for gas charging of 1.0 t ac.

Useless product and gas leaking every six months. Fleecing customers in name of service done by local mechanics, who are also evading taxes.

I got it done from my old mechanic for 2200/-

Dear sir,

I was purchased voltas ac last year march 2017. After 10 days ac gas leakage found so we had raise complaint in customer care. After that voltas technician came to my home rectified the fault but again after one month same problem occured in my ac. Again his technician came and rectified the fault.
Again in march 2018 same problem occured and his technician came to home rectified the fault.
But after few days again same problem occured.

Now i am fed up of these things. I need my money back/ exchange the ac another new one.

Otherwise i m going to consumer court for selling faulty ac and mentally harrasement.

Horrible service for ac in mayur vihar delhi.

No response from call center also.

Got a a/c window in 2015 may from new pankaj electronic in dda shopping complex mayur vihar via bill no.496 book no. 10 on[protected]

Gas filled almost four times in 2 and a half years and now the service center took the ac on 8th march filled gas, refitted and when i complaint again on 28th march again that it is still not working they came and took the unit and called in the evening that coil is damaged.

The person who came to fit the ac on 9th march and again later to collect kept insiting that i need to get paint done on the coil for long life and never mentioned that coil is damaged, they are doing this because i did not agree for the same and have damaged and changed the original coil.

When i objected why was this not informed earlier they returned the a/c and the earlier charge they took for filling the gas.

I got the a/c from urban clap and technician confirms fowl play claiming coil has been welded and damaged beyond repair - no one informed at any point about the coil repairs or damage. The ac has been giving problem from the first year only. 2 years and 10 months and i am asked to change coil in addition to filling gas twice in a season. Call center is pathetic they cant even read the notes i have call recordings they promised a call back and none came.

Please note if anyone calls please do your home work and don't ask me what happened if the unit is not replaced will go to consumer court.

Kandarp jain

I have purchased votas a. C 123lyd unit serial no: 4551987a17ba12006 on 05/16/2017 and suddenly on 03/23/2018 a. C showing e3 error on led and getting off. On same day i registered complaint with call center the technician came next day and said me it might be issue with inside motor or pcb and removed motor and pcb from a. C and took with him.. After many calls and requests on 03/31/2018 technician came with motor and pcb said me that its is the issue with blower capacitor malfunctioning. He also said they replaced blower capacitor. When i look at that blower capacitor i found they replaced original blower capacitor on pcb with cheap china crap. I was under the impression that voltas being a product of tata company, is the best choice for ac. But i lately discovered that actually it is the worst.

With my experience so far i would like to tell you all please never think of buying any voltas brand #voltasacsucks
Never buy voltas a. C

I want back my original blower capacitor on pcb which comes with voltas a. C

Pramod kumar
Mobile:[protected]