[Resolved]  Voltas — ac product

Address:New Delhi, Delhi, 110096
Website:Voltas

Dear sir,

I was purchased voltas ac last year march 2017. After 10 days ac gas leakage found so we had raise complaint in customer care. After that voltas technician came to my home rectified the fault but again after one month same problem occured in my ac. Again his technician came and rectified the fault.
Again in march 2018 same problem occured and his technician came to home rectified the fault.
But after few days again same problem occured.

Now i am fed up of these things. I need my money back/ exchange the ac another new one.

Otherwise i m going to consumer court for selling faulty ac and mentally harrasement.
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Jun 2, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2018
Voltas Customer Care's response
Dear Mubarak Ali Ansari,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Apr 11, 2018
Voltas Customer Care's response
Dear Mubarak Ali Ansari,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Apr 22, 2018
Updated by Mubarak Ali Ansari
no, i had very good experience with you .

i want my money back if not then you will receive a legal notice from lawyer shortly .

Have a nice day

Verified Support
Apr 23, 2018
Voltas Customer Care's response
Dear Mubarak Ali Ansari,

Thanks for sharing the requisite details with us. We'll get in touch shortly with an update on this concern.

Regards,
Voltas Online Team
Verified Support
Jul 04, 2018
Voltas Customer Care's response
Dear Mubarak,

We hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
Voltas Online Team
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