[Resolved] Voltas — ac - service not proper | |||
I register ac servicing request at customer care, on 23rd may 2019 for ac is not cooling, was asked if is in warranty period, when i mentioned no the request was provided to some local service men, who doesn't look from company. When asked technician if works for company he replied he work for all service request of ac (All of typescompany ac) he checked ac, found some leakage, fixed it & mentioned he filled some pressure not to use for day. Charge us for 400 rs. As service charge. Next day is arrived saying gas need to be refilled, he reilled the gas, clean the filters, but later didn't fixed the nutbold from where the gas was filled. He charged us 2800rs. Total paid 3200 Till evening the cooling was gone, now trying to reach him last 4 days, no repsonse, called customer care, got respond system is down can't help. This is completely fraud, misguiding, cheating to customer. Was this information helpful? | |||
Jul 11, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 28, 2019 Voltas Customer Care's response Dear Rajashree, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||
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