[Resolved]  Voltas — ac - service not proper

Address:Pune, Maharashtra, 411044

I register ac servicing request at customer care, on 23rd may 2019 for ac is not cooling, was asked if is in warranty period, when i mentioned no the request was provided to some local service men, who doesn't look from company. When asked technician if works for company he replied he work for all service request of ac (All of typescompany ac) he checked ac, found some leakage, fixed it & mentioned he filled some pressure not to use for day. Charge us for 400 rs. As service charge.
Next day is arrived saying gas need to be refilled, he reilled the gas, clean the filters, but later didn't fixed the nutbold from where the gas was filled. He charged us 2800rs. Total paid 3200
Till evening the cooling was gone, now trying to reach him last 4 days, no repsonse, called customer care, got respond system is down can't help.
This is completely fraud, misguiding, cheating to customer.
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Jul 11, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 28, 2019
Voltas Customer Care's response
Dear Rajashree,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Jun 07, 2019
Voltas Customer Care's response
Dear Rajashree,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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