[Resolved]  Voltas — ac service repair

I have registered my request for ac service 1 week ago and after waiting for some days i again made a call to customer service but no one came to reapir ac after assurance that ur request has been registered on high priority on urgent basis.. But still after 1 week i didn't get any solution... Please take strict action against them because ur dignity name of voltas is demolished.. No 1 can trust on u i[censored] ll provide dis kind of service to your customer... I m from madhya pradesh district shivpuri tehsil badarwas my service request no. Is [protected]
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Jun 22, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 22, 2018
Voltas Customer Care's response
Dear Priyanka Jat,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jul 10, 2018
Voltas Customer Care's response
Dear Priyanka,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Complaint comments 

Comments

Sir I bought ac from Amazon which was installed on 21 but it is not cooling at all I have raised complain he refilled the gas but still it is not cooling.i am very much dissatisfied with your company. So kindly solve the issue asap. Contact details [protected]
Meenu Jagnany Agarwal's reply, May 17, 2018
Still not resolved i purchased the product last month and this is my 3rd complaint in 3 weeks, as even after technician refilled gas it is stops cooling after 3 days. Now I wppant to replace the sapme. Please do the needful at the earliest. This is really a matter of concern because the product is from a reputed brand tata group. Awaiting your earliest positive response...
Voltas Customer Care's response, May 24, 2018
Verified Support
Dear Meenu Jagnany Agarwal,

Sincere apologies for the delay. Our team is working on your concern and we will connect with you regarding the same.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 28, 2018
Verified Support
Dear Meenu Jagnany Agarwal,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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