Voltas — Ac service repair. Payment done but ac still not working fine | |||
Hi I have a voltas ac 1.5 tons.. Window ac... Was facing an issue as the compressor was tripping again and again and it wasnt doing cooling properly. I registered a complainbt with customer care and they had sent some inexperinced guy to check the ac... He coul;dnt fins the issue and said that machine needs to be taken to the worskhop After returning the machine they charged me 4300 rs and said that they have repaired the panel and changed the gas (Whcih was not required) but even than the issue remained the same and ac kepot on tripping... I kept calling the agency guys.. And they refused to come again Again contacted the customer support team... This time they sent a new guy fromm same agency.. And he said issue is in display panel and sensor and proimised to come next day He again didnt come and my father kept on following for 3 more days... We again had tro reach to customer care Then they came to replace the display and put a faulty piece in place and said that once they recieve fresh piece they will replace it This is more than 15 days now.. Customer care and service agency bopth are not listening to us.. And they have done mpore damage to the ac and charged me 5000 rs... Plz help team Was this information helpful? | |||
Voltas customer support has been notified about the posted complaint. | |||
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We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.
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Voltas Online Team