[Resolved] Voltas — ac service unsatisfied

Alex lal sheen

from Nagercoil, Tamil Nadu

Address:

629003

On march 28th i have reinstall my ac from cuddalore to nagercoil. The installation was held and there was a gas leakage problem which i have giving complaint from may the customer care giving correct notification and the service company giving wrong details and they are not coming to take the service
The gas leakage warranty is 3 months given by customer care and they are saying no need to pay the amount for the gas, but company saying you have to pay the amount and warranty is only for 1 month, if you pay means only they will come and take the service
Very very bad service from the company
Kindly take action to the company & management for there bad service.
Sr no [protected], [protected], [protected]

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Jul 7, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 28, 2018

Voltas Customer Care's response Dear Alex lal sheen,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jun 06, 2018

Voltas Customer Care's response Dear Alex lal sheen,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team