[Resolved]  Voltas — ac servicing is pending from 2 months - voltas ac customer id[protected]

Address:Mumbai City, Maharashtra, 401105
Website:voltas ac

Dear team,

Voltas ac customer id[protected]

Product - consumer durable
Assest description - voltas-ac/125dyp
Applicant name - niraj sudhakar gunjal

I am chasing in your call centre from last one month.

Requesting them to send the person at home for servicing the ac.

Everytime i call them they ask for the address.

100 times i have updated my address to them. Still no one is coming to service my ac.

I am requesting you last time please send your person for servicing my ac on saturday on 7th april 2018.

Otherwise i will register the complaint to consumer court & i will put in on media.

After calling 100 times still no one is coming for servicing the ac at our home.

Please update my residence address in your system.

Residence address - sonam narmada building, q-wing, flat nos - 702, phase -14, new golden nest, bhayandar (East), mumbai - 401105.

Requesting you to take the action against this issue asap.

Awaiting for your prompt & positive reply.

Niraj
[protected]
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May 7, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2018
Voltas Customer Care's response
Dear Niraj,

We regret the inconvenience caused. We've shared your concern with our team and they will connect with you soon to address the same.

Regards,
Voltas Online Team
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