[Resolved]  Voltas — ac servicing - no response from service team

Address:G7,patabhi residency near zp high school poranki vijayawada, Krishna, Andhra Pradesh, 521137

Hi sir,

We raised a service request on[protected]. One service technician came on[protected] @4:43pm and said he required another technician, so he went by saying “tomorrow i will come with another technician”. We tried to call home but no response, today it’s[protected] but still issue not yet resolved.

We never faced issue with the others brands for the first time feeling regret on purchasing voltas ac.

Please need any of your interventions and solve the problem in immediate basis.

Regads
D. Rajeswari
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Apr 11, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2019
Voltas Customer Care's response
Dear D.Rajeswari,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Mar 11, 2019
Voltas Customer Care's response
Dear D.Rajeswari,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

We want to service our water cooler because o[censored]pcoming summer session.

Purpose for complaining

Regular check service - Gas refeling
proper not cooling, takes more time to cool bedroom.Lots of dust trapped on AC air not come freely.
Voltas Customer Care's response, Feb 28, 2019
Verified Support
Dear Shailesh,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Mar 15, 2019
Verified Support
Dear Shailesh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Water is leaking from the taps since 2 months.It seems taps are not closing properly.So, i kindly request you to repair or return the taps as soon as possible.Please contact to this number [protected]
Voltas Customer Care's response, Feb 28, 2019
Verified Support
Dear Rajesh,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, Mar 9, 2019
Verified Support
Dear Rajesh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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