[Resolved]  Voltas — ac showing e5 error

I am selva kamatchi from tirupur, tamil nadu. I have purchased voltas ac i year back on 09.03.2019 and now after an year it is not working and shows e5 error. Within one year how will this happen and it reduces the trust in your brand. We called up for service and they came yesterday and till now the problem is not fixed. Me and my family is badly disappointed due to this. I need a replacement for this...
Was this information helpful?
No (0)
Yes (0)
May 30, 2020
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2020
Voltas Customer Care's response
Dear Selva,

Due to govt regulatory guidelines on COVID-19, we have suspended our call center services till 3rd May. Our field services are also likely to get impacted. Meanwhile please help us with your registered contact number or complaint number so that we can connect with you once we resume our services from 4th May 2020.

Stay home and be safe.

Regards,
Voltas Online Team
Verified Support
Apr 29, 2020
Voltas Customer Care's response
Dear Selva,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4384
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information