[Resolved] Voltas — ac split ice formation | |||
Date - 3/6/19 Client no: - [protected] I had my voltas 1 ton split ac serviced on 27/4/19 along with refilling of its gas for 2500inr. 2 weeks after that, the cooling of the ac started deteriorating and 2 days ago ice started getting thrown out of the inside unit and there is minimal cooling now for which i contacted the same voltas guy who came and checked today only to report the gas levels are at a minimum yet again and the only solution he kept offering was refillling the gas again for 2000inr. I am pretty sure 1 month is way shorter life span for the gas than normal, and i want my ac checked for the gas leak and gas refilled again free of cost. Paying every month 2500inr for gas is just ignorance from your side, hope this issue gets resolved as soon as possible Yours kindly Was this information helpful? | |||
Jul 16, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 07, 2019 Voltas Customer Care's response Dear Siddarth, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||
 2 Comments | |||
Comments
I have too bad experience with voltas service. After 3 monts of my complaint the problem is same and now i think voltas is not able to resolve the issu
Voltas Customer Care's response, Jun 24, 2019
Verified Support
Dear Saurabh,
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards,
Voltas Online Team
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards,
Voltas Online Team
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with reference to my previous complaint Sr. No. : [protected] I found my complaint was marked as resolved but my problem remains same that my Inver AC cooling is too low.
Please try to resolve the issue as soon as possible.
Thanks & Regards
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards
Voltas Online Team