[Resolved]  Voltas — ac split unnecessary rate for copper wire

Address:Bungalow no. 6 , side lane of Jayshree bollevard, back side of aeropolish society, lohegaon pune, 411047

My registration number is [protected] one month back i bought a voltas split 1.4 ac from amazon and retailer sent his electrician that's guy did a blunder mistake and abruptly leave water drainage pipe after a month ac wall became wet bcoz of water drainage. I filled a complaint and another electrician came from shree electricals who told me that installation guy who came for fitting put outer fan in extra distance just to make money extra for copper wire. We gave 7000 rs for installation and he left pipe in hurry because of which we face problem.

Installation company owner number is - [protected]
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Sep 4, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2019
Voltas Customer Care's response
Dear Priyanka,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jul 31, 2019
Voltas Customer Care's response
Dear Priyanka,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

Dear sir/mam my new product voltas coller 20 days old coller so complaint register 6 day to call customer care and technical but not responce very bad service and very bad product so plz resolve my problem and future is not sale voltas any product your senior mobile no [protected] is not pick my phone

Voltas Customer Care's response, Jul 9, 2019
Verified Support
Dear Customer(jattwaad),

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jul 17, 2019
Verified Support
Dear Customer(jattwaad),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
I Purchased Ac from Voltas Dealer In BSES AC Replacement Scheme On 21 June 2019.Till Date Ac is Not Working .due Mis-Guide by Dealer and Service Provider .Two or three Times Complaint in Voltas C Care But No Positive Response.Three Times Technician Visit Every Time Has a New Reason .His Name is AArush Enterprises and The Vintage AS RSP of Voltas
Voltas Customer Care's response, Jul 9, 2019
Verified Support
Dear Anurag,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Voltas Online Team

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