[Resolved]  Voltas — AC swing not working and not closing properly

Address:600091

I had purchased 123lya voltas ac 5 days before in which swing is not working properly.
I had purchased it from satya, madipakkam branch.
I don know how come a brand new ac causing these issues.
And the outdoor unit also sounds big than usual.
I wanted to check whether it is a damage piece.
Worst customer handling from the person who came to install
They dint even answer properly since i had free installation coupon
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Jul 13, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Jun 12, 2017
Updated by ParuInigo
Voltas — AC swing not* working and not closing properly
Verified Support
Jun 12, 2017
Voltas Customer Care's response
Dear ParuInigo,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Complaint comments 

Comments

I have purchase a split AC of Voltas Co. from Electronic Bazar Lucknow- 226010 on 4th June, 2017. But till date no any installation technician come to my House at Flat No. 204 K Block, Green wood Apartment, Gomatinagar Extension Near CMS School. Please resolve the matter immediately.

Thanking you

Lal Bahadur
Voltas Customer Care's response, Jun 14, 2017
Verified Support
Dear Bahadurlal,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jun 22, 2017
Verified Support
Dear Bahadurlal,

We hope your concern has been resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Wow! What great products does voltas roll out in the market. Bought brand new voltas window Ac(183DZA) on[protected], got it installed on[protected] and the swing isn't working I.e. neither the horizontal swing nor the vertical. I mean seriously Voltas? Is this the level of quality check company performs before sending the product to the dealers. Highly disappointed! A big no no to Voltas products. Complaint no. [protected].
Voltas Customer Care's response, May 2, 2018
Verified Support
Dear Aman Mukhija,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 5, 2018
Verified Support
Dear Aman Mukhija,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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