[Resolved] Voltas — ac thermocol not available at any service centre | |||
My AC wasn't cooling from a month or so. I registered a complaint, Voltas Engineer visited and told me that AC thermocole was torned off by rat and need to be replaced. It's more than a month, thermocole is not available at any service Centre. I have made numerous calls in service Centre but no satisfactory answer. All the time the register complain and say that a senior will call. Neither a senior nor any other person from the company call me. Seriously discusting customer service. It's my biggest mistake a purchase a Voltas AC. Will not advise anyone to buy a voltas AC, rather go for LG or any other brand but never voltas. They don't know what customer service is all about. Was this information helpful? | |||
Aug 25, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jul 17, 2018 Voltas Customer Care's response Dear Kapil, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||
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