[Resolved]  Voltas Ac — Voltas ac 1.5 ton non colling

Address:605107
Website:online shopping snapdeal

To the managing director voltas ltd subject: requesting for replacement of window ac 1.5 ton dear sir i would like to bring a problem to your kind attention that i am facing a major problem in newly purchased window ac for non cooling since the date of purchasing. I had bought a window ac 1.5 ton.

We have purchased voltas 1.5 ton 5 star ac from you. We have installed the same on 20th march 2016, with the help of my brother he is doing installation work in a local ac dealer. We are facing some issues from the date of installation, ie cooling is not coming from that a/c. We thought to solve the issue by getting customer service from voltas. We tried booking free service from voltas customer care, but the response is very poor. Still they have not respond to our problem, we tried them from the date of installation.

We are totally not satisfied with the product purchased from you. So we are in a situation to return the product. So we kindly request you to please replace the ac with good customer service company product or else kindly refund our money.
I conduct voltas customer service on 19.04.2016 4.00pm they told me ur purchased online and instal urself so we could not give warranty.

Kindly take this issue as most urgent and solve the issue at the earliest.

Regards
C sambath
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Aug 9, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
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Dear Customer (sambathc),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dear Customer (sambathc)

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dear sambathc

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team

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