[Resolved] Voltas Ac — Voltas ac 1.5 ton non colling | |||||
To the managing director voltas ltd subject: requesting for replacement of window ac 1.5 ton dear sir i would like to bring a problem to your kind attention that i am facing a major problem in newly purchased window ac for non cooling since the date of purchasing. I had bought a window ac 1.5 ton. We have purchased voltas 1.5 ton 5 star ac from you. We have installed the same on 20th march 2016, with the help of my brother he is doing installation work in a local ac dealer. We are facing some issues from the date of installation, ie cooling is not coming from that a/c. We thought to solve the issue by getting customer service from voltas. We tried booking free service from voltas customer care, but the response is very poor. Still they have not respond to our problem, we tried them from the date of installation. We are totally not satisfied with the product purchased from you. So we are in a situation to return the product. So we kindly request you to please replace the ac with good customer service company product or else kindly refund our money. I conduct voltas customer service on 19.04.2016 4.00pm they told me ur purchased online and instal urself so we could not give warranty. Kindly take this issue as most urgent and solve the issue at the earliest. Regards C sambath Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. | |||||
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