[Resolved] Voltas - AC — Voltas Poor Services - [protected]

mr.virender

Address:

Sohna Gurugram HR 122103

Hi Voltas,

Just to inform you that I am just frustrated with your Poor Voltas Services. I registered a complaint - [protected] on 13th Feb'21 but didn't get any response from your service center. Every time they said that the executive will visit by today but yet today is increasing day by day and no one is visiting to attend the call. I am continuously taking follow ups with Service Centre Incharge Aashish Pandit - [protected] and Engineer Anand Kishore Yadav - [protected] but all in vain.

I had faced the same servicing problem from your side at the time of Installation also and still facing the same servicing problems from your service centre.

IF THIS TYPE OF SERVICE YOU PROVIDE AFTER PURCHASING TO YOUR PRODUCTS THEN I SUGGEST EVERYONE NOT TO BUY ANY PRODUCT FROM YOUR END.

Issue – I have a split 1.5 Ton AC having a cooling problem and also in my indoor water leakage problem. My voltas AC is under warranty but still, no one is helping me out. My request Details are as follows.

Request Details[protected]:21 AM / Request No [protected]

Please check & help me to resolve the issue

[protected][protected]
Thanks with Regards,

Virender Kumar
Mail ID:- mr.[protected]@gmail.com
Contact No.:- [protected], [protected].

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Aug 13, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2021

Voltas Customer Care's response Dear Virender,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Mar 01, 2021

Voltas Customer Care's response Dear Virender,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team