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Voltas

[Resolved]  Voltas — Ac waranty issue not attended since 5 days

Address:Kota, Rajasthan, 324005
Website:Voltas AC Serice issue in kota

My ac has stopped working, complaint submitted in june5, 2027 on voltas customer service number. Complaint number: [protected]. Even after repeated follow up also there is no response. Every time it is told that the service technician will arrruve in 24 hours, however he never turn up. The dealer in kota mr ashish jain is also not supporting. The ac was bought in april 2017 from him.
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Jul 24, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Jun 09, 2017
Updated by Jayprakash Raj It is urgent as my my family is suffering hot summer of Kota Rajasthan
Verified Support
Jun 10, 2017
Voltas Customer Care's response Dear Jayprakash Raj,

We are sorry for the experience you had. Kindly share your 11 digit complaint number and mobile no. at voltas.[protected]@gmail.com so that our team can assist you better.

Regards,
Voltas Online Team
Verified Support
Jun 19, 2017
Voltas Customer Care's response Dear Jayprakash Raj,

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 
1 Comment

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Comments

I have purchased a AC of your company on Last Saturday.But still your engineers have not come to install it.I buy a AC of TATA Voltas, as we heard about it from our childhood. But I don't get any good results as a first service of Installation.
Reply
Voltas Customer Care's response, Jun 12, 2017
Verified Support
Dear deepadas,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jun 20, 2017
Verified Support
Dear deepadas,

We hope your concern has been resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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