[Resolved] Voltas — after sale service is not proper

 
1 Review
Riverside Township,Burnpur,Asansol, Asansol, West Bengal, India
 Brs,bnp on Jun 18, 2019
Dear Sir,
We have purchased VOLTAS AC Machines from RECO Elctronics, Asansol in 2015. Now compressor of one of the machines is out of order.We have already made a complaint through your toll free no [protected] vide ref.no:[protected].We have contacted with them several times. But no action has yet been taken from their end.Every time they are telling that they will solve it.Kindly look into the matter and resolve it at the earliest for the satisfaction of customer.

Thanking you
Yours faithfully
A.Mitra
Burnpur Riverside School
Burnpur
Complaint marked as Resolved Aug 17, 2019

Complaint Status


[Jun 18, 2019] Voltas customer support has been notified about the posted complaint.
Verified Support
Voltas Customer Care's response, Jun 20, 2019
Dear A. Mitra,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Voltas Customer Care's response, Jul 17, 2019
Dear A. Mitra,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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    Voltas - after sale service is not proper