[Resolved] Voltas — air conditioner (1.5 ton , 3 star)

Kis1987

from Noida, Uttar Pradesh

Address:	628/21-A, STREET NO-9, Madan Puri, 122001
Website:	VOLTAS

Dear Voltas Team,

I (Kishan Arora) am too much disappointed by Voltas service.

I brought a Voltas Split Air conditioner (1.5 Ton, 3 Star) on dated[protected] and given a 1000 rs. for installation persons also (However it should be free)
From the first day when voltas company engineer installed the AC, It was not running even he disassembled all the AC parts during installation.
and all parts placed here and there. Some parts laying on my bed and some parts lying somewhere else. That thing did by Voltas service engineer.

What kind of service providing by voltas engineer and why you people are cheating with customers. I can not understand.

I warn you to replace this third class AC and provide a new one.

otherwise i will report this to consumer court.

Waiting for your prompt response.

(Photographs of disassembled condition of AC attached herewith)

Regards,
Kishan Arora
[protected]

+4 photos

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Jul 30, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2019

Voltas Customer Care's response Dear Kishan Arora,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jun 29, 2019

Voltas Customer Care's response Dear Kishan Arora,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team