Voltas — Air conditioner

srinivasannatarajan

from Salem, Tamil Nadu

Address:

Mumbai City, Maharashtra

I purchased Voltas Vertis Elite S AC from Jaisons dealer Salem 7.on 31/03/10.
Since then i am facing lot of problem with this AC. This AC is running with more noise. Within a period of 10 months the coil sensor failed. It was replaced.then 14th month outdoor unit blade got broken..It was replaced with a defective one. Again the blade was replaced with a new one.
Again the blade got broken on 1/9/15. This was replaced on 04/9/15 for Rs.900. The said blade got broken again on 9/3/16 a short period of six month. I have complained to the service personnel. But they replace the blade only every time without analyzing the root cause. This company has cheated us by selling a defective Ac. I am fed up with performance of this AC

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Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear Srinivas (srinivasannatarajan )

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear Srinivas (srinivasannatarajan ),

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team