[Resolved]  Voltas — air conditioner cooling problem

Address:627006

We purchased a Voltas Ac on May 2017. First of all Ac mechanic has installed the Ac in horizontally in room. First day on wards no cooling .It will be taken for more than half an hour for cooling while we set 16 room temperature .. After four days we called the technician directly he came again and told problem in our room only but at the same time Gas was leaking .. In june also we complaint again . The same person came from local agent and he done filled the gas and close the complaint. But still now we face the same problem. We suffering more than 3 three months and we spend lot of money for electricity also.. We checked with another one person he told the unit was problem. Now again voltas technician came and confirm it. We need replacement of new one . But the people did not accept it . I am not feel safe in old unit . But company not feel about our soul they are feel about their company only. we spend money and we get problem for our life.

I need a new unit only not old one with service bcaz i am not satisfied in old one .

With Regards,
Kavitha
W/o Ramalingam
[protected]
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Sep 29, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2017
Voltas Customer Care's response
Dear Kavitha,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Aug 23, 2017
Voltas Customer Care's response
Dear Kavitha,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
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