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[Resolved]  Voltas — Air conditioner with broken parts

Address:Allahabad, Uttar Pradesh, 211016
Website:CONSUMER FORUM

I am naveen manchanda from allahabad (City) uttar pradesh i have purchased voltas window ac from asha & company 16 a mahatma gandhi marg, civil lines allahabad on date 10 april 2017... Product that has been delievered with its broken part... The installer came and said that part will be replaced in a week... After installation of the ac its not proper cooling i have complained several times and got no response from voltas service center...
My break down request on 14 april is [protected] and got no response again complained on 25 april preventive maintenance request is [protected] and got no response... So kindly replace the ac
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Jun 22, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
May 04, 2017
Updated by Naveen Manchanda plz inform om my mobile number
[protected]
[protected]
May 04, 2017
Updated by Naveen Manchanda I have raised a request regarding AC installation on 14th April but did not receive any call from the technician. But i am following up with Voltas Customer care but no action until now today date it is 4th May more than a 2 week.

The worst service i have been facing from Voltas.

Only reason i purchased this product due to respect on TATA, which is my mistake .

Service is ruining the name of TATA.
Verified Support
May 04, 2017
Voltas Customer Care's response Dear Naveen Manchanda,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
May 19, 2017
Voltas Customer Care's response Dear Naveen Manchanda,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
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