Voltas — Air conditioner worst service experience

Address:Ernakulam, Kerala, 682314
Website:www.voltas.com

I would like share bitter experience with voltas customer service Ernakulam.I had issues within a year .i had 4 ac and the remote don't last a year and no warranty for remote .each remote cost 1500. Service is a nightmare for being a loyal customer purchasing the same product. You will be attended by contract service providers with inexperienced technician picked from street but well experienced not diagnosing .please don't buy this product.Recently their technician diagnosed my ac with a fault in compressor and quoted me bill for 9500.so I decided to try my luck with a freelance technician n got my work done forRs 400 just for replacing the capacitor ..please don't by this product .. In my opinion voltas is digging their own graveyard I Ll never purchase again
Was this information helpful?
No (0)
Yes (0)
Voltas customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer (Bmjk),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dear Bmjk,

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4387
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information