[Resolved] Voltas — Air cooler pump not working

Arun Neerati

from Hyderabad, Telangana

Address:

500017

Hi Voltas, I bought air cooler in Feb 2017. From the past week it's stop function the water pump. I raised a complaint to Voltas toll free number, they said their technician will get back in 24 hours, later I followed up after 48 hours and then they gave me a nearest service centre contact number. When I called the service centre said the water pump is not available with them and it take a day to get. Now it's 5th day i was calling the service centre but no response. Please take this complaint further and get this issue resolved as earliest as possible.

Feeling frustrated with customer service of Voltas.

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Jun 3, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 03, 2017

Voltas Customer Care's response Dear Arun Neerati,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team