[Resolved]  Voltas — Air cooler stop working

Address:Panipat, Haryana, 132103

I (Jetender) have purchased voltastata dm 70 on april-05-2016 automatic with remote control from m/s new ganpati electronics gt road panipat tel.[protected] invoice no. 0102 and rs. 11500.. But it start irritating me after 10 days it start its empty tank blinking since it was full but it was showing empty that's why its water stops it working. I complaint for it within time but customer care gave me complaint number [protected] on 16/04/2016 but the engineer was not intersted in the time given. Again i told this thing to care but then also they came here to cure of 5 days later. But what they did, he remove automatic system then it was not blinking even when it is empty. Then i again told this thing to engineer then they told that this problem is not cure yet in their technology when solution came they will contact. Then now my cooler stop working i. E. Not running its fan. I have complaint to care many more time i have contact to engineer coustmare care they are not responding with satisfication even they are ready to come see the problem. Even the mechanic whose number is given he has already diverted his call on a number not valid. Mostly his mobile is diverted many more time. This all thing harassing me.
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Aug 6, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
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Dear Jetender Saini,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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