Voltas Airconditioner, A Tata Product — 1.5 TONNES SPLIT AC BOUGHT IN AUGUST 2014 HAS NO GAS AND BLOWER IS BROKEN

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New Delhi, Delhi

1.5 TONNES SPLLIT AC OF VOLTAS BOUGHT IN AUGUST 2014 AND SUPPLIED BY COMPANY THROUGH A DEALER IN JHANDEWALAN NEAR KAROL BAGH DELHI. ON REQUEST FOR 1ST SERVICE THE TECHNICIAN FOUND IN LAST WEEK OF APRIL 2015 THAT THERE IS NO GAS AND BLOWER IS BROKEN . EVEN AFTER REPEATED REMINDER GIVING COMPLAINT REFERENCE IT IS NOT RECTIFIED AND ALMOST ONE MONTH HAS PASSED . WITHOUT FIXING THE PROBLEM THE CO. /CALL CENTER IS SENDING SMS THAT COMPLAINT HAS BEEN LOOKED INTO .EVEN THOUGH NOTHING IS DONE AND THERE SERVICE CENTER IS WITHIN 2 KMS OF THE PLACE OF INSTALLATION OF AC. ON PHONE, THEY SAY IT IS BEING LOOKED INTO BUT NOTHING IS DONE.