[Resolved] Voltas Airconditioner — no cooling, major issue | |||
I have purchased one voltas a/c, 1.5 ton window 185lzh (5 star) on 11th may, 2019 from v. K. Electronics, badarpur, new delhi-44, vide invoice no. Vk/19-20/1197. Since the purchase of above a/c, it has not been cooling properly, now for last 5 days, there no cooling at all. It is almost complete breakdown of a/c. I made a complaint yesterday, the service technician found that there is gas leakage in a/c. It is now only 3 months and there has been complete leakage of gas in such short period. It is a very poor quality issue and a manufacturing problem. I alongwith my whole family is suffering due to non-functioning of above a/c causing us to face a traumatic condition where the requirement of a/c was the must. In view of the above, kindly replace the above a/c or refund the value of it. Failing on your part to discharge your duty towards me to redress my above problem, i would be constrained to initiate legal recourse available to me as per law. Mohd arif advocate, E-1/a, first floor, abdul fazal enclave-1, jamia nagar, new delhi-110025. Mob: [protected] & [protected]. Also at Chamber no. K-153a, tis hazari courts, delhi-110054. Was this information helpful? | |||
Nov 1, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Sep 11, 2019 Voltas Customer Care's response Dear Arif, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
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