[Resolved] Voltas — already paid but not working properly

prence khichee

from Noida, Uttar Pradesh

Address:

110091

Dear sir/madam.
I have complained two times about my ac not working properly they have refill my ac gas two times but is not working properly. My ac is registered under wta scheme. I have already pay them 2400 rs to company and they have change the wall also free of cost. My sr no [protected] and request no [protected] and [protected]. They have provide me 3 month warranty but they are not doing there work properly. They always do the temporary work. So i want to tell u that if my ac is not working properly i will not pay them again after 3 months also and u have to extend my 3 months warranty also again from the same date they have complete the work.

Thanks.
Warm regards.
Prince khichee.
[protected].
[protected]

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Jun 15, 2018

Complaint marked as Resolved

Not resolved till today. Contact person mr rajat 971740101.

Voltas customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Voltas Customer Care's response Dear Customer(Prince Khichee),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

May 09, 2018

Voltas Customer Care's response Dear Customer(Prince Khichee),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Jun 04, 2018

Updated by prence khichee Sir not resolved till today. Called many times to the contact person but not getting any satisfied respose. Gas reffilled 4 to 5 times but not working properl . Present stage is ice is coming on high pressure pipe.
They are not doing there work properly. May be some part is not working and they are not changing it.

Verified Support

Jun 06, 2018

Voltas Customer Care's response Dear Customer(Prince Khichee),

We regret the inconvenience caused. We've shared your concern with our team and they will connect with you soon to address the same.

Regards,
Voltas Online Team

Jun 13, 2018

Updated by prence khichee Many times gas charged but not cooling properly and compressor also not cut off at the temperature set and when compressor cut off not on

Jun 15, 2018

Updated by prence khichee Not resolved till today.

Jun 15, 2018

Updated by prence khichee Everytime people comes update gas but not cooling and compressor problem.

Jun 15, 2018

Updated by prence khichee Mr rajat looking for this but no output has come in 3 months

Verified Support

Jun 16, 2018

Voltas Customer Care's response Dear Customer(Prince Khichee),

We assure you that our team is working on your concern so we request you to allow us some time. We will get in touch with you shortly.

Regards,
Voltas Online Team

Jun 17, 2018

Updated by prence khichee No one is listing to me everytime they say that ac is ok but ac is cooling like a cooler not chilling like a ac censor are not working properly. Compressor is not tripping on the temperator set if compressor trippes then its not starting in 5 to 10 minutes i[censored] press the feeling button then compressor starts and sometimes compressor makes badly loud noise. This problem I show to Mr rajat many times everytime he tolds me that ac is ok everytime he comes and update the gas and go. Mr Gaurav is also looking in this matter but no one wants to do their work properly. My ac is registered under wta may be that's why they are ignoring to change parts that are not working.

Jun 17, 2018

Updated by prence khichee I[censored] don't want do it pleaze tell me I will take help from consumer court to solve my issues.

Jun 17, 2018

Updated by prence khichee Suction pipe is not cooling on the same time when compressor is on it cools after 2 to 4 minutes but pipe is not chilling. My another ac is also from voltas its cools on the same time and its chilling in 5 to 10 minutes when the compressor is on.

Verified Support

Jun 19, 2018

Jul 05, 2018

Updated by prence khichee Not resolved till today.