[Resolved] Voltas — Bad product & horrible service

Shilpi Biswas

from Indore, Madhya Pradesh

Address:	Pune, Maharashtra, 411029
Website:	Snapdeal

Split ac was installed wrong causing constant water leakage. Even though its a mistake made by voltas technician and the ac still in warranty period voltas expects me to pay for the reinstallation. Customer service reps can't speak english to save their lives. Giving me stupid excuses and reasoning. Sick & tired of their bull #. Made a huge mistake by buying a third grade voltas product.

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Aug 25, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2017

Voltas Customer Care's response Dear Shilpi Biswas,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Jul 22, 2017

Voltas Customer Care's response Dear Shilpi Biswas,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team