[Resolved]  Voltas — bad service by voltas service center & extortion of money from customer

Address:Ghaziabad, Uttar Pradesh, 201009

This is regarding complain no [protected] which i have logged on[protected] for non-cooling of my ac. The technician visited my house on[protected] and during investigation he told that there was low gas in the compressor and hence gas filling would be required. He filled the gas and charged 2300 rupees and didn’t provide any receipt to my wife and told her that no receipt is required for this; you can simply call me if any issue reoccurs, i would be here.

Now, my ac is again not cooling. I called the engineer and service center they simply refusing my call. Why voltas has authorized these types of service center who and their engineer simply extort the money and making fool to customer.

May i request you to please take up this case resolve the issue?

I would and let my friends stay away from voltas product as their service is very very bad post sales. Their service center is only for extorting money from customer.
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Nov 5, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2017
Voltas Customer Care's response
Dear Rajesh,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Oct 05, 2017
Voltas Customer Care's response
Dear Rajesh,

our team got in touch with you and you informed that you don't want to pay the charges. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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