[Resolved]  Voltas — brand new ac stopped working within a month

Website:

www.voltas.com

I purchased voltas ac 123cza (3 star) 1 ton spl pn 5th april 2018. It was installed at my place on 5th april 2018.

Unfortunately this ac has not worked well and before less than a month of installation it stopped blowing cool air completely. I complained regarding the same. I called on customer care for multiple times before getting someone to check at my place. I was told gas has leaked and some other person will come to fill the gas. Gas was filled later.

All of this happened because outer unit of ac is faulty.

To resolve this issue satisfactorily replacement or refund. If required i would provide invoice and give list of call i have made to customer care.

I have made repeated complains on voltas social media handle on twitter (@myvoltas) and i have got similar reply of my complain being looked or being escalated.

On social media i have received repeated messages like "we apologise, kindly give us more time, we are working hard, we assure you". I get same reply daily.

I am looking for reply in this matter.
Sicerely

Saumil