[Resolved]  Voltas — breakdown request no: [protected]

Address:500026
Website:www.voltasac.com

Dear all,

I have raised a breakdown request no: [protected] on 21st april 2018, two different service associates called and tried to repair one each time but they failed. First guy said it was a leak and failed to find leak in pipe, next guy concluded that the valves might have failed but he was unable to replace them.

There are no standard rate card for repair the 3rd party guys can charge exuberant prices and we have to oblige, i agreed to all their terms but they are not technical enough to deal with the problem.

I request voltas to kindly consider and get my ac repaired at the earliest within summer.

Regards
Pavan chapala
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Jun 25, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 02, 2018
Voltas Customer Care's response
Dear Pavan,

We had already escalated your concern through Facebook and Twitter. So, we would like request you please allow us some time to get back to you.

Regards,
Voltas Online Team
Verified Support
May 19, 2018
Voltas Customer Care's response
Dear Pavan,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Complaint comments 

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I have also complaints in customer care
Complain no [protected]. Nobody is coming to check split ac.
Voltas Customer Care's response, May 2, 2018
Verified Support
Dear Customer(ATISH SHARAN),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 5, 2018
Verified Support
Dear Customer(ATISH SHARAN),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Newly supplied WAC units -03 nos are Faulty/No gas. The machines have been purchased on dated 29.03.2018 bearing sl no[protected]A17LC[protected]A17LC[protected]A1 18AC90907 under guarantee. Please rectify the fault
Voltas Customer Care's response, May 2, 2018
Verified Support
Dear Customer(skbehera),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 10, 2018
Verified Support
Dear Customer(skbehera),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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