Voltas — Cancellation of complaint without resolve the problem

Address:

Meerut, Uttar Pradesh

I have wrote a complaint on your helpline vide complaint no. [protected] on dt. 09th july, 2016 but the complaint was cancelled without resolve the problem. My complaint was attended after several attempt on 11-07-16 and the technician told that the motor would be replaced tomorrow but today i. E.12-07-16 when i tried to talk to him, he could not pick my phone neither mr. Tyagi attend the phone. This is the great unsatisfactory act doing by your customer care. And the complaint was cancelled by him without confirmation taking from me. So kindly take the necessary action to resolve the problem immediately.
I will share this incident to social media also and say to all my relatives and friends to not purchase the voltas product because your services after sale was very poor
Shalabh chaturvedi