[Resolved] Voltas — Change the unit

distt.sports officer

from Jugsalai, Jharkhand

Address:	Bhagalpur, Bihar, 813102
Website:	volasac.com

Sir i have bought voltas 3 star 1.5 ton ac from cool world bhagalpur on 8 april 2017.ac is not functioning after installetion.i had complained earlier but no any assistance has been provided by company.one day engineer had com and told me that the outer unit of ac has not working.company will replace the unit and gone away.but till now no any reprentative has come.only a fake sms have been received by me thatour engg visited your premise for sr no.[protected].there was no responsible personavailable.pls call us at [protected] for an appointment.this sms is wrost because my faimly always available on my premise.u should take an effective action towards ur representatives.i hope u will help me.thanks

Was this information helpful?

No (0)

Yes (0)

May 28, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2017

Voltas Customer Care's response Dear Customer (distt.sports officer),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Apr 27, 2017

Voltas Customer Care's response Dear customer (distt.sports officer),

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

Apr 29, 2017

Updated by distt.sports officer resolved, thank u