[Resolved]  Voltas — Cheating by service centre ranchi jharkhand

Address:Ranchi, Jharkhand, 834009
Website:www.voltasac.com

O, voltas customer care

today i booked a complain regarding my 1.5 ton voltas ac which is out of warranty purchase 14 month back.

Complain was regarding. Leakage of water from the internal unit on centralisef helpline no. Req no . [protected] dated 14 5 17.

Two people supposedly from voltas came to cater my complain (mo.No. [protected]).

They switched on a.C. & one went up to see the external unit after some time asked one to switch of[censored]nit & again to switch it on. On switching on cooling went down to zero, where as there was no complain with cooling prior to his touching of external unit . Gas was manually leaked by these semiskilled technician.

Problem not rectified asking rs 1800 for gas filling.

Please send senior technician urgently with proper resolution of this cheating.

Functional unit ac has been converted to nonfunctional unit now.

I am not expecting such type of cheating process by a world reputed company tata .

Please take proper action regarding this.

Thanking you

dr. Ajit kumar
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Jun 29, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 16, 2017
Voltas Customer Care's response
Dear Customer (drajit126),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
May 29, 2017
Voltas Customer Care's response
Dear Customer (drajit126),

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
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