[Resolved] Voltas

[Resolved] Voltas — Cheating

W Www.google.com Shatya from Junagadh, Gujarat

I complained to voltas customer care on 12 july 2017 of split a. C of 1.5 ton due to water leakage. Technicians attend complaint and considered gas leakage a problem. He fill gas and take 2500 rs. On same day, problem continued. On that day, i tell the problem to area manager mr. Shravan kumar but problem didn't solve. Between 12 july to 14 july i lodge complaints to customercare area manager mr. Shravan kumar. But he didn't pick up my call. Was this information helpful? No (0) Yes (0)
Aug 26, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jul 15, 2017 Voltas Customer Care's response Dear Customer (Www.google.com Shatya), We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team Verified Support Jul 25, 2017 Voltas Customer Care's response Dear Customer (Www.google.com Shatya), We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com. Have a nice day. Regards, Voltas Online Team
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Comments

Manish Raiswal

from Gurgaon, Haryana

Mainly I want to inform you that the 'SHARP SERVICE', a franchise of your's and dealing the customer service, had a very ignoring and rude behavior. They have altered the electronic items and repackaged it with the repaired one. My complaint number was [protected] and my registered number is [protected].

Voltas Customer Care's response, Jul 19, 2017

Verified Support

Dear Manish Raiswal,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

Voltas Customer Care's response, Jul 24, 2017

Verified Support

Dear Manish,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team