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Voltas

[Resolved]  Voltas — Chocolate cooler of dairy milk

Address:Bikaner, Rajasthan, 334401

I have given my chocolate cooler of dairymilk. For repair on 27/4/2017
As they have visited my store they checked my chocolate cooler and changed one of the part of that product
But still that is not working and they have taken
that cooler form my store and
As of now it has not been delivered to me
Service is very poor I am not satisfied
If the chocolate cooler is not send to me.
Then I will register complain on consumer court
Hoping for quick response

Mantri general store
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Jun 18, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
May 03, 2017
Yuvaraj Selvaraj's response Sorry itZ 24th April.still no response.
Verified Support
May 08, 2017
Voltas Customer Care's response Dear Vishnu Mantri,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
May 17, 2017
Voltas Customer Care's response Dear Vishnu Mantri,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 
1 Comment

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Comments

No response from customer service. I booked the complaint on 24th may still now no response from voltas. Already filed the complaint thrice. Regarding AC is not working properly itZ under warranty.
Reply
Voltas Customer Care's response, May 10, 2017
Verified Support
Dear Yuvaraj Selvaraj,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 18, 2017
Verified Support
Dear Yuvaraj Selvaraj,

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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