[Resolved]  Voltas — Complain regarding your free service

Dear sir my free service has to attend on April due to covid I received message from service department that they are unable to attend service due covid.and again send message that your zone is in red zone so we will attend later but today I call service centre then they told me that I have to pay 500/- sir it is our fault it's your duty to attend if your person not come so it's our fault sir all fan co and other ac co visit and they are completed his pending work without charge do needful
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Aug 13, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2020
Voltas Customer Care's response
Dear Sneha,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at voltas.[protected]@gmail.com so that we can assist you further

Regards,
Voltas Online Team
Verified Support
Jul 14, 2020
Voltas Customer Care's response
Dear Sneha,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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