[Resolved] Voltas — complaining about ac service not done properly | |
Dear sir, I have registered complaint regarding service of my window ac on 13-06-18 and the product is under warranty. The customer care representative assure me that service of your product should be done within 48 hours but till 15-6-18 nobody contact me about the same and i have contacted again to customer care and the csa replied that its should be done in 48 working hours your service engineer contacted me on 17-06-18 at 18:30 pm and that time i was out of station i confirm him that you come on 18-06-18 and he came and service done by him. He did not done service properly the grill of ac not fit properly and the noise issue is continue with ac. My service request no. Is [protected] and registered mobile no. [protected]. You are requested to kindly resolve the issue on urgent basis. Thanks & regards Ravi shekhar singh # 221, block - c10, gulmohar city Derabassi, punjab Mob-[protected], [protected] Was this information helpful? | |
Jul 27, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 20, 2018 Voltas Customer Care's response Dear Ravi Shekhar Singh, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team Verified Support Jun 26, 2018 Voltas Customer Care's response Dear Ravi Shekhar Singh, We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com. Have a nice day. Regards, Voltas Online Team | |
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