[Resolved]  Voltas — Complaining about service boy and voltas product

Address:Ghaziabad, Uttar Pradesh, 201102
Website:Consumercomplaints

I called voltas customer care centre dat my window ac is not cooling properly on 18 april 17, request no. Is [protected] they sent a service man he said gas to be filled in ac. I said ok to fill gas, 350/- visit charegs and 1850/- for gas filling and service charged taken from me. He said that they are giving 3 months warranty for it. But just after 25 days ac was not cooling when i called dat engineer he came and said your ac coil are dameaged now you have to pay 7200 for it. I was shocked, i mean 20days back i gave 2250 and now i will have to pay 7200 . How ac coil got damaged within 20 to 25 days. I will not suggest any one to buy voltas product. I m very upset. I dont have any other solution.
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Jul 8, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 16, 2017
Voltas Customer Care's response
Dear Sudha Sem,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jun 06, 2017
Voltas Customer Care's response
Dear Sudha Sem,

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
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